Journal ArticleDOI
Implicit Coordination Strategies for Effective Team Communication
TLDR
An investigation of implicit communication strategies for anticipatory information sharing during team performance of tasks with varying degrees of complexity found that the five teams with the fastest task completion times and lowest idle times exhibited higher rates of deliberative communication versus reactive communication during high-complexity tasks.Abstract:
ObjectiveWe investigated implicit communication strategies for anticipatory information sharing during team performance of tasks with varying degrees of complexity. We compared the strategies used by teams with the highest level of performance to those used by the lowest-performing teams to evaluate the frequency and methods of communications used as a function of task structure.BackgroundHigh-performing teams share information by anticipating the needs of their teammates rather than explicitly requesting the exchange of information. As the complexity of a task increases to involve more interdependence among teammates, the impact of coordination on team performance also increases. This observation motivated us to conduct a study of anticipatory information sharing as a function of task complexity.MethodWe conducted an experiment in which 13 teams of four people performed collaborative search-and-deliver tasks with varying degrees of complexity in a simulation environment. We elaborated upon prior characte...read more
Citations
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TL;DR: Several key factors that contribute to effective collaboration between employers and OHS providers are identified, useful in developing indicators of effective collaboration that will enable organisation of more effective OHS practices.
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