Open AccessJournal Article
Making ERP a Success.
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This article is published in Communications of The ACM.The article was published on 2000-01-01 and is currently open access. It has received 289 citations till now.read more
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Journal ArticleDOI
Critical factors for successful implementation of enterprise systems
TL;DR: Through a comprehensive review of the literature, 11 factors were found to be critical to ERP implementation success – ERP teamwork and composition, change management program and culture, top management support, business plan and vision, and appropriate business and IT legacy systems are found.
Journal ArticleDOI
Enterprise resource planning: A taxonomy of critical factors
TL;DR: A novel taxonomy of the critical success factors in enterprise resource planning (ERP) implementation process is presented, based on a comprehensive analysis of ERP literature combining research studies and organisational experiences, which illustrates that ERP benefits are realised when a tight link is established between implementation approach and business process performance measures.
Journal ArticleDOI
Assessing and managing the benefits of enterprise systems: the business manager's perspective
TL;DR: An ES benefit framework for summarizing benefits in the years after ES implementation is proposed and how the framework has been applied to the identification of benefits in a longitudinal case study of four organizations is shown.
Journal ArticleDOI
What is ERP
TL;DR: Though enterprise resource planning has gained some prominence in the information systems (IS) literature over the past few years and is a significant phenomenon in practice, through historical analysis, meta-analysis of representative IS literature, and a survey of academic experts, dissenting views are revealed.
Journal ArticleDOI
What happens after ERP implementation: understanding the impact of interdependence and differentiation on plant-level outcomes
TL;DR: This model focuses at the subunit level of the organization and includes intermediate benefits through which ERP's overall subunit impact occurs (in this case at the plant level).
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