Journal ArticleDOI
Performance management from the bottom up
TLDR
In this paper, the authors explore the understudied upward roles of middle-managers' compliance with performance management (PM) reforms focusing on their downward roles, and uncover four patterns of inconsistencies between PM systems' design and the operational, daily, course-of-work, close-to-the-field managers' upward roles.Abstract:
Current interest in middle-managers’ compliance with performance management (PM) reforms focuses on their downward roles. To explore their understudied upward roles, this analysis draws on police chiefs’ voice directed to senior management regarding the Israeli PM system as documented since its first introduction in 1999, and as reported both by chiefs and senior managers (N = 54). Unfolding four patterns of inconsistencies between PM systems’ design and the operational, daily, course-of-work, close-to-the-field managers’ upward roles allows us to move beyond criticism to constructive efforts, and provides new insights for reconciling the well-documented gap between policy intentions and outcomes in PM reforms.read more
Citations
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Basics of qualitative research: Grounded theory procedures and techniques
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Performance management in the public sector
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Journal ArticleDOI
Working through the fog of a pandemic: Street-level policy entrepreneurship in times of crises
TL;DR: Focusing on community‐health workers in Brazil during the Covid‐19 crisis uncovered a defensive motivation for SLPE, which aimed to legitimize community healthcare as an integral part of pandemic treatment, reforming the government's hitherto neglectful approach to community health services.
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Leading open strategizing practices for effective strategy implementation
TL;DR: In this paper, the authors examine the adoption of three intertwined open strategizing practices in conjunction with a transformational leadership style towards effective strategy implementation and find that transformational leaders moderate the positive relationship between open strategies and effective implementation.
References
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Journal ArticleDOI
Basics of qualitative research: Grounded theory procedures and techniques
TL;DR: Reading a book as this basics of qualitative research grounded theory procedures and techniques and other references can enrich your life quality.
Book
Ethnography: Principles and Practice
Martyn Hammersley,Paul Atkinson +1 more
TL;DR: Features include the selection and sampling of cases, the problems of access, observation and interviewing, recording and filing data, and the process of data analysis.
Journal ArticleDOI
Why Measure Performance? Different Purposes Require Different Measures
TL;DR: In this article, a tentative theory about how performance measures can be employed to foster improvement (which is the core purpose behind the other seven), public managers will be unable to decide what should be measured.
Journal ArticleDOI
What's measured is what matters: targets and gaming in the English public health care system
Gwyn Bevan,Christopher Hood +1 more
TL;DR: In this article, the authors examine the robustness of the regime of targets and terror to these assumptions using evidence from the English public health service on reported successes, problems of measurement, and gaming.
Journal ArticleDOI
Promoting the Utilization of Performance Measures in Public Organizations: An Empirical Study of Factors Affecting Adoption and Implementation
TL;DR: In this article, the authors examined the factors that affect the utilization of performance measurement, based on the results of a national survey of state and local government officials, and found that policy adoption is driven more heavily by factors from rational and technocratic theory, whereas actual implementation is influenced by factors addressed by political and cultural considerations.