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Journal ArticleDOI

Pulling the Levers: Transformational Leadership, Public Service Motivation, and Mission Valence

TLDR
In this paper, the authors investigate ways in which organizational leaders can reinforce and even augment the potential effects of public service motivation on employees' attraction to the organization's mission (mission valence).
Abstract
This article contributes to our understanding of public service motivation and leadership by investigating ways in which organizational leaders can reinforce and even augment the potential effects of public service motivation on employees’ attraction to the organization’s mission (mission valence). The results contribute to two research questions. First, the findings provide new evidence on the sources of public service motivation. The authors find that transformational leadership is an organizational factor associated with higher public service motivation. Second, the article examines the relationship between transformational leadership and mission valence. The authors find that transformational leadership has an important indirect effect on mission valence through its influence on clarifying organizational goals and fostering public service motivation.

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Coping During Public Service Delivery: A Conceptualization and Systematic Review of the Literature

TL;DR: In this paper, a systematic review of the literature from 1981 to 2014 provides a framework and analytical account of how coping during public service delivery has been studied since 1980, highlighting the importance of the type of profession (such as being a teacher or a police officer), the amount of workload, and the degree of discretion for understanding how frontline workers cope with stress.
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Policy Implementation, Street-level Bureaucracy, and the Importance of Discretion

TL;DR: In this paper, the authors developed a theoretical framework regarding two main effects of discretion: client meaningfulness and willingness to implement, which was tested using a survey among 1,300 health care professionals implementing a new policy.
Journal ArticleDOI

Transformational Leadership and Public Service Motivation: Driving Individual and Organizational Performance

TL;DR: In this article, the authors explore how managers can harness the positive aspects of public service motivation to enhance employee and organizational performance and outline strategies that can help managers incorporate public-service motivation values across management systems.
Journal ArticleDOI

Leading to Make a Difference: A Field Experiment on the Performance Effects of Transformational Leadership, Perceived Social Impact, and Public Service Motivation

TL;DR: This article used a completely randomized true experimental research design to explore the potential of two extra-task job characteristics, that is, beneficiary contact and self-persuasion interventions, to enhance the effects of transformational leadership on public employee performance.
Journal ArticleDOI

Lessons from Leadership Theory and the Contemporary Challenges of Leaders

TL;DR: In this article, the authors review the major findings of organizational leadership literature and identify the important overarching insights, specifically those of particular importance to today's leaders in administrative positions in the public sector.
References
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Journal ArticleDOI

The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations.

TL;DR: This article seeks to make theorists and researchers aware of the importance of not using the terms moderator and mediator interchangeably by carefully elaborating the many ways in which moderators and mediators differ, and delineates the conceptual and strategic implications of making use of such distinctions with regard to a wide range of phenomena.
Book

Work and motivation

TL;DR: In this paper, the authors integrate the work of hundreds of researchers in individual workplace behavior to explain choice of work, job satisfaction, and job performance, including motivation, goal incentive, and attitude.
Book

Job Satisfaction: Application, Assessment, Causes, and Consequences

TL;DR: The Nature of Job Satisfaction The Assessment of job Satisfaction How people feel about work Antecedents of job satisfaction Potential Effects of job satisfaction Concluding Remarks as mentioned in this paper.
Journal ArticleDOI

Re‐examining the components of transformational and transactional leadership using the Multifactor Leadership

TL;DR: A total of 3786 respondents in 14 independent samples, ranging in size from 45 to 549 in US and foreign firms and agencies, completed the latest version of the Multifactor Leadership Questionnaire (MLQ Form 5X), each describing their respective leader Based on prior literature, nine models representing different factor structures were compared to determine the best fit for the MLQ survey.
Journal ArticleDOI

Effectiveness correlates of transformational and transactional leadership: A meta-analytic review of the mlq literature

TL;DR: A meta-analysis of the transformational leadership literature using the Multifactor Leadership Questionnaire (MLQ) was conducted to compute an average effect for different leadership scales, and probe for certain moderators of the leadership style-effectiveness relationship as mentioned in this paper.
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