Open AccessJournal Article
Quality assessment and assurance: unity of purpose, diversity of means.
TLDR
This paper attempts to advance the understanding and appreciation of the several contributions to this anthology by placing their more important features in a unifying framework and celebrates the rededication to quality in health care.Abstract:
In this paper I attempt to advance our understanding and appreciation of the several contributions to this anthology by placing their more important features in a unifying framework. In this way I hope to show their historical antecedents, their interrelationships, and their linkages to the central problems and purposes of quality assessment and assurance. But above all, I celebrate our rededication to quality in health care.read more
Citations
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Nurse Burnout and Patient Satisfaction
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Risk adjustment of the postoperative mortality rate for the comparative assessment of the quality of surgical care : Results of the National Veterans Affairs Surgical Risk Study
Jennifer Daley,Shukri F. Khuri,William G. Henderson,Kwan Hur,James Gibbs,G. Barbour,John G. Demakis,Irvin G rd,John F. Stremple,Frederick L. Grover,Gerald O. McDonald,Edward Passaro,Peter J. Fabri,Spencer J,Karl E. Hammermeister,J.B. Aust,Charles Oprian +16 more
TL;DR: The Department of Veterans Affairs has successfully implemented a system for the prospective collection and comparative reporting of risk-adjusted postoperative mortality rates after major noncardiac operations and risk adjustment had an appreciable impact on the rank ordering of the hospitals and provided a means for monitoring and potentially improving the quality of surgical care.
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Service quality perceptions and patient satisfaction: a study of hospitals in a developing country
TL;DR: Patients'voice must begin to play a greater role in the design of health care service delivery processes in the developing countries and their links to patient satisfaction in the context of Bangladesh are examined.
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The relationships among quality, value, satisfaction and behavioral intention in health care provider choice: A South Korean study
TL;DR: In this article, the authors proposed an integrative model of health care consumer satisfaction based on established relationships among service quality, value, patient satisfaction and behavioral intention, and tested it in the context of South Korean health care market.
Journal ArticleDOI
2017 Comprehensive Update of the Canadian Cardiovascular Society Guidelines for the Management of Heart Failure.
Justin A. Ezekowitz,Eileen O'Meara,Michael McDonald,Howard Abrams,Michael Chan,Anique Ducharme,Nadia Giannetti,Adam Grzeslo,Peter G. Hamilton,George A. Heckman,Jonathan G. Howlett,Sheri L. Koshman,Serge Lepage,Robert S. McKelvie,Gordon W. Moe,Miroslaw Rajda,Elizabeth Swiggum,Sean A. Virani,Shelley Zieroth,Abdul Al-Hesayen,Alain Cohen-Solal,Michel D'Astous,Sabe De,Estrellita Estrella-Holder,Stephen E. Fremes,Lee A. Green,Haissam Haddad,Karen Harkness,Adrian F. Hernandez,Simon Kouz,Marie Helene LeBlanc,Frederick A. Masoudi,Heather J. Ross,Andre Roussin,Bruce Sussex +34 more
TL;DR: The 2017 HF guidelines provide updated guidance on the diagnosis and management that should aid in day-to-day decisions for caring for patients with HF, with attention to strategies and treatments to prevent HF, to the organization of HF care, comorbidity management, as well as practical issues around the timing of referral and follow-up care.
References
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Journal ArticleDOI
Evaluating the Quality of Medical Care
TL;DR: A review of the literature on quality assessment of medical care can be found in this article, where the authors focus almost exclusively on the evaluation of the medical care process at the level of physician-patient interaction.
Journal ArticleDOI
Measuring the quality of medical care. A clinical method.
TL;DR: In this paper, the authors outline the implementation of a new method of measuring the quality of medical care that counts cases of unnecessary disease and disability and unnecessary untimely deaths, and describe how these inth of the general population and the effects of economic, political, and other environmental factors upon it, and evaluate the quality medical care provided both within and without the hospital to maintain health and to prevent and treat disease.
Journal ArticleDOI
Does inappropriate use explain geographic variations in the use of health care services? A study of three procedures.
Mark R. Chassin,Jacqueline Kosecoff,Rolla Edward Park,Constance M. Winslow,Katherine L. Kahn,Nancy J. Merrick,Joan Keesey,Arlene Fink,David H. Solomon,Robert H. Brook +9 more
TL;DR: It is concluded that differences in appropriateness cannot explain geographic variations in the use of these procedures.
Journal ArticleDOI
A Health-Status Index and its Application to Health-Services Outcomes
S. Fanshel,J. W. Bush +1 more
TL;DR: The relation between health program output and modern decision theory for program planning is explored, and how analytical tools are useful for fitting the results of the study into larger conceptual frameworks are shown.