Journal ArticleDOI
Resource Activity Mapping: the Value Chain in Service Operations Strategy
Colin Armistead,Graham Clark +1 more
TLDR
The use of the value chain concept suggested by Porter as a tool in establishing service operations strategy and the revised model for examining resource allocation using a resource activity mapping technique within a workshop environment are described.Abstract:
This explores the use of the value chain concept suggested by Porter as a tool in establishing service operations strategy. The original model has been adapted to emphasise the operational context to produce a framework for considering service delivery to meet strategic objectives. The use of the revised model for examining resource allocation using a resource activity mapping technique within a workshop environment is described.read more
Citations
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Journal ArticleDOI
Configuring value for competitive advantage: on chains, shops, and networks
TL;DR: In this paper, the authors explore the idea that the value chain, the value shop, and the value network are three distinct generic value configuration models required to understand and analyze firm-level value creation logic across a broad range of industries and firms.
Journal ArticleDOI
Strategic success in winter sports destinations: a sustainable value creation perspective.
TL;DR: In this article, two new models related to the strategic analysis of winter sports destinations are developed, namely, the value fan and the conceptual organisational model, for analysis at strategic level of such destinations.
Journal ArticleDOI
A New Framework for Service Supply Chains
TL;DR: In this article, a new model for service supply chains is developed and applied to the healthcare industry, and the results of this study are relevant both to practitioners in the services industry and to researchers conducting further studies in the field.
Posted Content
The business model: theoretical roots, recent developments, and future research
TL;DR: This paper provided a broad and multifaceted review of the received literature on business models, in which they attempt to explore the origin of the construct and to examine the business model concept through multiple disciplinary and subject-matter lenses.
Journal ArticleDOI
Influence of leadership competency and organizational culture on responsiveness and performance of firms
TL;DR: In this article, the authors investigate the operations strategy of service firms (hotels) in order to determine whether the infrastructural aspects of their operational practices, i.e., leadership competency and organizational culture, would affect their responsiveness to their employees and customers and eventually their performance (increase in revenue).
References
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Journal ArticleDOI
The Economic Institutions of Capitalism
TL;DR: The Economic Institutions of Capitalism as mentioned in this paper is a seminal work in the field of economic institutions of capitalism. Journal of Economic Issues: Vol. 21, No. 1, pp. 528-530.
Posted Content
Competitive Strategy: Techniques for Analyzing Industries and Competitors
TL;DR: Porter as mentioned in this paper presents a comprehensive structural framework and analytical techniques to help a firm to analyze its industry and evolution, understand its competitors and its own position, and translate this understanding into a competitive strategy to allow the firm to compete more effectively to strengthen its market position.
Book
Exploring Corporate Strategy
Gerry Johnson,Kevan Scholes +1 more
TL;DR: In this article, the authors bring together the underlying concepts, analytical methods, processes of development and problems of corporate strategy, enabling readers to understand the role of strategy within a variety of organizations and providing guidance in the formulation and implementation of strategy.
Journal ArticleDOI
Causal Ambiguity, Barriers to Imitation, and Sustainable Competitive Advantage
Richard Reed,Robert DeFillippi +1 more
TL;DR: In this article, it is argued that tacitness, complexity, and specificity in a firm's skills and resources can generate causal ambiguity in competency-based advantage, and thus raise barriers to imitation.
Journal ArticleDOI
Uncertain Imitability: An Analysis of Interfirm Differences in Efficiency under Competition
TL;DR: In this article, a causal ambiguity inherent in the creation of productive processes is modeled by attaching an irreducible ex ante uncertainty to the level of firm efficiency that is achieved by sequential entrants.