Journal ArticleDOI
Who are the medical travelers and what do they want?: a qualitative study.
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This article aims to develop a demographic and psychographic profile of medical travelers and identify their underlying motives to seek medical care overseas and presents a list of propositions to be tested in further research.Abstract:
The ongoing debate on U.S. healthcare reform fueled by increasing cost and poor access to quality healthcare is spurring interest in medical travel. The topic of medical travel—going abroad to seek medical care—has been widely reported in various news outlets. This issue even resulted in a Senate Hearing before the Special Committee on Aging. Despite this popularity, very little empirical research has been conducted to describe and understand medical travelers. To fill this gap, the present study involves in-depth interviews of medical travel facilitators with extensive exposure to and communication with medical travelers. This article has multiple objectives. It aims to develop a demographic and psychographic profile of medical travelers and identify their underlying motives to seek medical care overseas. Based on these insights, it presents a list of propositions to be tested in further research. Finally, it offers practical implications for the healthcare industry.read more
Citations
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Journal ArticleDOI
Implications for the NHS of inward and outward medical tourism: a policy and economic analysis using literature review and mixed-methods approaches
Neil Lunt,Richard D. Smith,Russell Mannion,Stephen T Green,Mark Exworthy,Johanna Hanefeld,Daniel Horsfall,Laura Machin,Hannah King +8 more
TL;DR: This paper aims to demonstrate the efforts towards in-situ applicability of EMMARM, which aims to provide real-time information about concrete mechanical properties such as E-modulus and compressive strength in the response toicrobial resistance.
Journal ArticleDOI
Factors influencing outbound medical travel from the USA
TL;DR: How Americans choose a country and medical facility to travel abroad for medical treatment based on the following factors country environment, tourism destination, medical tourism costs and medical facilities and services is explored.
Journal ArticleDOI
Influences on the perceived value of medical travel: the moderating roles of risk attitude, self-esteem and word-of-mouth
TL;DR: In this article, the authors aim to discover the influential factors and critical moderators that can enhance the perceived value that international tourists feel towards medical travel by using structural equation modeling, and the results were analyzed using structural equations.
Journal ArticleDOI
The Determinants of Medical Tourism Intentions: Applying the Theory of Planned Behavior.
TL;DR: The findings suggested that the MEDTOUR scale is robust and works reasonably well with a national sample, and appears to be worthy of further consideration by health marketing scholars.
Journal ArticleDOI
Application of Fairness Theory to Medical Tourists' Dissatisfaction and Complaint Behaviors: The Moderating Role of Patient Participation in Medical Tourism
Ki-Hyun Um,Sang Man Kim +1 more
TL;DR: Medical tourism is a worldwide phenomenon in which patients travel abroad to seek medical treatment as discussed by the authors.Although excellent health service quality of a foreign country has shown to attract more medical tourists, it has not yet been studied in detail.
References
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Journal Article
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TL;DR: In this paper, the authors describe the development of a 22-item instrument (called SERVQUAL) for assessing customer perceptions of service quality in service and retailing organizations, and the procedures used in constructing and refining a multiple-item scale to measure the construct are described.
BookDOI
To Err Is Human Building a Safer Health System
TL;DR: Boken presenterer en helhetlig strategi for hvordan myndigheter, helsepersonell, industri og forbrukere kan redusere medisinske feil.
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To err is human. Building a safer health system
TL;DR: The IOM report “To Err is Human” proposes an approach for reducing medical errors and improving patient safety by designing processes that are able to ensure that patients are safe from accidental injury.
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Adapting the SERVQUAL scale to hospital services: an empirical investigation.
Emin Babakus,W G Mangold +1 more
TL;DR: A comprehensive service quality measurement scale (SERVQUAL) is empirically evaluated for its potential usefulness in a hospital service environment and met various criteria for reliability and validity.
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