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Andreas B. Eisingerich

Researcher at Imperial College London

Publications -  89
Citations -  7674

Andreas B. Eisingerich is an academic researcher from Imperial College London. The author has contributed to research in topics: Customer retention & Customer advocacy. The author has an hindex of 29, co-authored 78 publications receiving 6280 citations. Previous affiliations of Andreas B. Eisingerich include University of Cambridge.

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Service Firm Performance Transparency: How, When, and Why Does It Pay Off?

TL;DR: In this article, the authors show that through a reduction in customer uncertainty, the provision of accessible and objective information about a firm's service offering is positively associated with customers' intention to purchase and willingness to pay a price premium for its service.
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Views of policymakers, healthcare workers and NGOs on HIV pre-exposure prophylaxis (PrEP): a multinational qualitative study

TL;DR: The results suggest that an effective PrEP programme would be delivered in healthcare facilities and involve non-governmental organisations and the community and consider the needs of mobile populations.
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Improvised Marketing Interventions in Social Media

TL;DR: In this article, the authors identify the characteristics of online content that promote sharing and add to this body of research by adding to the body of existing studies by adding a new study.
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How Does Brand Loyalty Interact with Tourism Destination? Exploring the Effect of Brand Loyalty on Place Attachment

TL;DR: In this article, the authors examine to what extent emotional place attachment is impacted by people's feelings towards international companies associated with the place, and what mechanism and conditions drive such effects.
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Access-Based Services as Substitutes for Material Possessions: The Role of Psychological Ownership:

TL;DR: Access-based services (ABS) as discussed by the authors have become popular as an alternative to the physical ownership of material goods, where consumers do not physically own material goods but gain access to services by registering with the provider.