J
Junqi Shi
Researcher at Zhejiang University
Publications - 88
Citations - 5388
Junqi Shi is an academic researcher from Zhejiang University. The author has contributed to research in topics: Job performance & Personality. The author has an hindex of 39, co-authored 84 publications receiving 4223 citations. Previous affiliations of Junqi Shi include Zhejiang Gongshang University & Sun Yat-sen University.
Papers
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Leader-follower congruence in proactive personality and work outcomes: The mediating role of leader-member exchange
Zhen Zhang,Mo Wang,Junqi Shi +2 more
TL;DR: This article examined the congruence effect of leader and follower proactive personality on leader-member exchange (LMX) qualit... drawing upon prior research on proactive personality and person-environment fit.
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Daily customer mistreatment and employee sabotage against customers: Examining emotion and resource perspectives.
TL;DR: This paper examined the daily relationship between customers' mistreatment of employees and employee sabotage of customers, as well as employees' individual and individual-and resource perspectives, taking emotion and resource perspectives.
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Psychological Research on Retirement
TL;DR: A review of both theoretical development and empirical findings in this literature in the past two decades regarding how various individual attributes, job and organizational factors, family factors, and socioeconomic context are related to the retirement process is provided.
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Can't get it out of my mind: employee rumination after customer mistreatment and negative mood in the next morning
TL;DR: Examination of call-center employees' daily surveys revealed that on days that a service employee received more customer mistreatment, he or she ruminated more at night about negative encounters with customers, which in turn led to higher (vs. lower) levels of negative mood experienced in the next morning.
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Work-family conflict, emotional exhaustion, and displaced aggression toward others: the moderating roles of workplace interpersonal conflict and perceived managerial family support.
TL;DR: The findings indicate the importance of adopting a self-regulation perspective to understand work-family conflict at work and its consequences (i.e., displaced aggression) in both work and family domains.