T
Thomas Hess
Researcher at North Carolina State University
Publications - 603
Citations - 19330
Thomas Hess is an academic researcher from North Carolina State University. The author has contributed to research in topics: Cognition & Digital transformation. The author has an hindex of 58, co-authored 575 publications receiving 16298 citations. Previous affiliations of Thomas Hess include Georgia Institute of Technology & Ludwig Maximilian University of Munich.
Papers
More filters
Journal ArticleDOI
Carefully choose your (payment) partner
TL;DR: This study analyses different combinations of mobile payment provider and online vendor reputations and finds that consumers attribute distinct trusting beliefs towards these two types of market players and that these substantially affect consumers' intentions to transact.
Journal ArticleDOI
Changing information retrieval behaviours: an empirical investigation of users’ cognitive processes in the choice of location-based services
TL;DR: The findings highlight that the decision to use LBS can be described by either a comparative mode based on the value of LBS in relation to other available options, or an intuitive mode in which past experiences trigger the use of heuristics.
Posted Content
The Role of SaaS Service Quality for Continued SaaS Use: Empirical Insights from SaaS Using Firms
TL;DR: A Zone-of-Tolerance-based SaaS-QUAL scale is developed and applied and a more fine-grained conceptualization of service quality confirmation that provides stronger explanatory power than in previous models is integrated.
Proceedings Article
Becoming Agile in the Digital Transformation: The Process of a Large-Scale Agile Transformation
Christoph Fuchs,Thomas Hess +1 more
Posted Content
Music as a Service as an Alternative to Music Piracy? - An Empirical Investigation of the Intention to Use Music Streaming Services
TL;DR: In this article, the authors developed a model to explain the intention to use MaaS based on the Theory of Planned Behavior, and surveyed 132 music pirates to find out if MaaaS is an attractive distribution channel for music pirates.