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Showing papers in "European Management Journal in 2013"


Journal ArticleDOI
TL;DR: In this paper, the authors identify, organize and analyzes existing empirical research to highlight the value of the business model as a research construct and improve the general understanding of business model concept.

316 citations


Journal ArticleDOI
TL;DR: In this article, a framework is proposed for classifying the different approaches adopted by firms, consisting of two dimensions: the first one encompasses the service components driving the move from products to solutions, whilst the second one describes whether the capabilities are developed internally, externally or in a mixed way.

180 citations


Journal ArticleDOI
TL;DR: This paper explored the relationship between corporate social responsibility (CSR) and innovation from a firm strategic perspective and found that firms with strategic CSR profiles are more likely to innovate in both products and processes.

174 citations


Journal ArticleDOI
TL;DR: In this paper, the authors put forth six important lessons that firms can employ for successful customer value management, integrating available research knowledge and best practices: (1) use CVM to improve business performance; (2) ensure that CVM is more customer driven than IT driven; (3) adopt customer lifetime value as a core metric; (4) invest in strong analytical capabilities; (5) understand the key drivers of customer acquisition, customer retention, and customer expansion; and (6) manage channels to create customer value.

172 citations


Journal ArticleDOI
TL;DR: Wang et al. as mentioned in this paper provided a conceptual framework to explore the linking mechanisms between customer knowledge management and IT-based business model innovation, with a case study from a Chinese leading telecommunications company.

137 citations


Journal ArticleDOI
TL;DR: In this article, the authors focus on the nation-level drivers of organizations' adoption of leaves/childcare and flexible work arrangements beyond what is mandated by the state, and examine interaction effects between nationlevel and organization-level variables.

120 citations


Journal ArticleDOI
TL;DR: A review of cross-national studies, based on cultural (e.g. Trompenaars & Hampden-Turner, Hofstede and GLOBE) and institutional frameworks (e.,g., Esping-Andersen, isomorphism and comparative institutionalism) is presented in this article.

111 citations


Journal ArticleDOI
TL;DR: In this paper, the authors proposed a framework to support the management in the strategic planning of investments on critical value drivers, taking into consideration their impact on competitive advantage and the cumulative investments made on them.

105 citations


Journal ArticleDOI
TL;DR: In this article, the authors examined the idiosyncratic manager-specific influence on corporate cash holdings and found that older CEOs and CEOs without experience in other industries are more concerned with the precautionary motive of cash and less concerned about the opportunity cost of cash, giving rise to higher cash levels compared to younger CEOs with other industry experience.

87 citations


Journal ArticleDOI
TL;DR: In this paper, a multilevel model was proposed to explain the interplay of cognitive biases, the different cognitive make-ups of entrepreneurs, and their influence on organization and survival.

80 citations


Journal ArticleDOI
TL;DR: In this article, the authors discuss the stability of certain features of national top management profiles as well as the emergence of a new globalized managerial elite characterized by new elements legitimating top management authority.

Journal ArticleDOI
TL;DR: In this article, the authors investigated how MCS fairness reduces unethical behaviours and which characteristics of MCS could increase managers' perception that they are treated fairly, which in turn helps to reduce the creation of slack and data manipulation through increased Organisational Commitment and Trust in supervisor.

Journal ArticleDOI
TL;DR: In this article, the authors analyse the repertoire of possible price models that organizations may deploy for their products and services and propose the SBIFT model that suggests that organizations can differentiate by price along five dimensions.

Journal ArticleDOI
TL;DR: In this paper, a multi-perspective model of reverse knowledge transfer (RKT) is created conceptualising the process as predicated upon knowledge creation and knowledge transfer, and constructs of this model are then operationalised within Coats plc, a UK based multinational and global market leader in the textile industry.

Journal ArticleDOI
TL;DR: In this paper, the authors explored the purposeful design and development of a community of practice within a professional bureaucracy and found that these two contexts do not mesh well and create tensions for those employees who are also community of practitioners.

Journal ArticleDOI
TL;DR: In this paper, the authors explored the effect of the threat of imitation, which is a key external factor to explain competitive dynamics, and hence highlights effectiveness of EO, and showed that, under threat of the imitation, downstream marketing capabilities facilitate taping into opportunities derived from EO.

Journal ArticleDOI
TL;DR: In this article, the authors describe the dual process models as a potentially unifying approach of both heuristics and biases programs and their promising research potential for management research, concluding with the description of dual process model.

Journal ArticleDOI
TL;DR: In this article, a leader, a follower, and a relationship perspective are taken to understand shared leadership effectiveness in independent professional teams from a leader-perspective, i.e., perceived responsibility for team outcomes driving individual influence attempts and the appreciation of such attempts leading to their acceptance.

Journal ArticleDOI
Terence Tse1
TL;DR: The authors reviewed the existing research on paradox resolution and strategic innovation and discussed how the two concepts are connected, and illustrated the possibility of integrating seemingly opposing strategic propositions as a means to discover new ways of competing.

Journal ArticleDOI
TL;DR: In this article, a case-based approach was adopted to examine how the organizing practices of members positioned further down the organization may facilitate or constrain their ability to enact foresightful actions.

Journal ArticleDOI
TL;DR: The authors examined the relationship between public expenditure on national family-leave policies, employment legislation and culture and use of two bundles of non-standard work arrangements (NSWAs) in firms operating in 15 countries.

Journal ArticleDOI
TL;DR: In this paper, a theoretical framework and empirical evidence related to the motivations and benefits sought by store-loyal customers were established and provided empirical evidence for store loyalty, which indicated moderate consistency between these measures; self-assessment measures are more closely related to consumers' motivational profiles.

Journal ArticleDOI
TL;DR: This paper investigated the relationship between openness to diversity (linguistic, social category, value, and informational) and group knowledge processing (knowledge location, knowledge needed, bring knowledge to bear, and personal knowledge).

Journal ArticleDOI
TL;DR: In this article, the authors investigated whether the involvement of a firm in the EU ETS with the adoption of an Environmental Management System (EMS) favors the generation of corporate strategic synergies in terms of organizational management and environmental planning.

Journal ArticleDOI
TL;DR: The authors explored the linkage of collective bargaining and public policy through a comparative case study of collectively bargained work-life flexibility policies (flexible scheduling, leave arrangements such as unpaid family- or health-related leave and paid annual/vacation leave) in two universities in the United States and two universities of Australia in Australia.

Journal ArticleDOI
TL;DR: In this paper, the authors tried to explain the importance of intangible resources in explaining the international diversification of small and medium sized enterprises (SMEs), and they found that SMEs tend to rely on their technological resources and individual reputation to help them become exporters, but when it comes to their diversification through expanding into different overseas markets, collective reputation and human resources become more important.

Journal ArticleDOI
TL;DR: In this paper, an exploratory study of contract workers was conducted to evaluate the consequences of contract working for work-life balance, in which the specifics of the sector, demographic characteristics and working conditions (e.g., flexibility requirements) were considered.

Journal ArticleDOI
TL;DR: This article developed a model and a set of testable propositions about the impact of rapid changes in national context on individuals' worklife conflict, satisfaction with work-life balance and enrichment, using the theoretical logics of three mechanisms: structural misalignment, social and temporal comparisons, and choice overload.

Journal ArticleDOI
TL;DR: In this article, the authors argue that a knowledge-based theory of the firm needs to integrate a cognitivist approach that includes synergetic production of tacit and explicit knowledge, the role of reflective thinking in resolving strategic uncertainties, and the interaction between the individual and the social.

Journal ArticleDOI
TL;DR: In this article, the authors investigate the role of culture in managerial sensemaking on interaction within business relationships and find that managers with different cultural backgrounds may differently make sense about business interactions.