Showing papers in "Iimb Management Review in 2012"
TL;DR: The authors discusses the challenges of multi-generations in the Indian workforce, their impact on leadership styles and managerial practices, and the task of building inter-generational collaboration with an eminent panel of practitioners and researchers.
Abstract: Organisations the world over in today's rapid growth context are faced with the challenge of understanding a multi-generational workforce and devising policies and processes to build collaboration between them. In its first part, this article synthesises the literature on generational studies, with emphasis on the definition of generations and the characteristics of the generational cohorts. It emphasises that such studies are embedded in the socio-economic-cultural-context and India-specific scholarship must take into account the demographic and economic variations across the country. It then discusses the challenges of multi-generations in the Indian workforce, their impact on leadership styles and managerial practices, and the task of building inter-generational collaboration with an eminent panel of practitioners and researchers.
104 citations
TL;DR: In this paper, the authors investigated the direct effect of organisational stress (as measured through ASSET) on organisational citizenship behaviours (OCBs) and found that stress had significant negative impact on OCBs.
Abstract: This study investigates the direct effect of organisational stress (as measured through ASSET) on organisational citizenship behaviours (OCBs). A sample of 402 operators was taken from business process outsourcing (BPO) organisations located in northern India. The authors hypothesised that there is a negative relationship between organisational stress and OCBs. Results of multiple regression analysis showed that stress had significant negative impact on OCBs. The implications for managers are discussed.
55 citations
TL;DR: In this paper, the authors take stock of Indian management research in this round table discussion and debate some of the relevant issues, and make a case for confident indigenous scholarship to suit the development and educational requirements of the country, following context-relevant constructs and methodologies in research and developing curricula, materials and modes of dissemination independently.
Abstract: Concerned over the lack of high quality, context specific management research in India, and the predilection of Indian researchers to follow Western models of research and publication blindly, the authors take stock of Indian management research in this round table discussion and debate some of the relevant issues. Urging Indian researchers to strive for the levels of rigour of the Western models, they make a case for confident indigenous scholarship to suit the development and educational requirements of the country, following context-relevant constructs and methodologies in research and developing curricula, materials and modes of dissemination independently. These ideas were also explored at the second Indian Academy of Management Conference held at IIM Bangalore in December 2011.
44 citations
TL;DR: In this article, three sources of customer knowledge are identified in the retail environment, namely customer transactions, customer interactions and customer communities of practice, and a decision model premised on consumer behaviour and purchase characteristics is proposed.
Abstract: Customer knowledge can be a critical source of competitive advantage in retail business. In this theoretical paper, three sources of customer knowledge are identified in the retail environment, namely customer transactions, customer interactions and customer communities of practice. Lessons for managing these three types of knowledge are derived from knowledge management practices of knowledge intensive service industries such as management consulting and software development. Finally, a decision model premised on consumer behaviour and purchase characteristics is proposed. The model would enable retailers to focus their knowledge management efforts to leverage the potential of customer knowledge for both productivity benefits and product innovation.
30 citations
29 citations
TL;DR: In this article, the authors compare the performance of Inclan and Tiao's (IT) and Sanso, Arago and Carrion's (AIT) iterated cumulative sums of squares (ICSS) algorithms by means of Monte Carlo simulation experiments for various data-generating processes with conditional and unconditional variance.
Abstract: In this paper, we compare the performance of Inclan and Tiao's (IT) (1994) and Sanso, Arago and Carrion's (AIT) (2004) iterated cumulative sums of squares (ICSS) algorithms by means of Monte Carlo simulation experiments for various data-generating processes with conditional and unconditional variance. In addition, we investigate the impact of regime shifts on the asymmetry and persistence of volatility from the vantage point of modelling volatility in general and, in particular, in assessing the forecasting ability of the GARCH class of models in the context of the Indian stock market.
20 citations
TL;DR: In this article, the authors consider a processed-food manufacturer that faces uncertain exogenous demand and procures a farm crop either from the outside market or from local farmers via contract farming, and show that granting farmers the option of reneging on the contract may improve the manufacturer's expected profit.
Abstract: We consider a processed-food manufacturer that faces uncertain exogenous demand and procures a farm crop either from the outside market or from local farmers via contract farming. The contract price is determined at the beginning of the season when the market price is still uncertain. When the market price is realised, we allow the farmer the possibility of reneging from the contract, which occurs if the market price is sufficiently high. We show that granting farmers the option of reneging on the contract may improve the manufacturer's expected profit, and identify the conditions under which such an improvement can be expected.
19 citations
TL;DR: In this paper, the authors explored whether the perceived quality of the leader-member exchange and the general environment of exchange could predict turnover intention and further examined the role of organisational identification as an explanatory variable mediating between exchange relationships and turnover intention.
Abstract: This paper explores whether the perceived quality of the leader–member exchange and the general environment of exchange could predict turnover intention. It further examines the role of organisational identification as an explanatory variable mediating between exchange relationships and turnover intention. The authors used three-step hierarchical linear regressions on a data set collected in two time waves. The results supported the mediating role of organisational identification for the leader–member exchange and turnover intention relationship as well as the general environment of exchange and turnover intention relationship. Moreover, as was expected, the general exchange quality had a greater impact on organisational identification compared to the leader–member exchange quality. However, the findings did not confirm the expected trend in the case of two exchange variables predicting turnover intention.
16 citations
TL;DR: In this article, a facility location model was created and algorithms were developed in order to provide a solution for locating facilities in 45 villages of Niwai block in Tonk district, Rajasthan.
Abstract: Rural regions often suffer disproportionately when compared to urban areas in the access to basic healthcare and educational opportunities. The provision of these facilities to the populace has been identified as one of the means of stimulating development in a region. A problem-structuring method with multi-criteria decision analysis was used for the selection of different facilities based on the needs of the rural area under consideration. A facility location model was created and algorithms were developed in order to provide a solution for locating facilities in 45 villages of Niwai block in Tonk district, Rajasthan. Sixteen different facilities were chosen for consideration, each falling into one of five broad groups: healthcare, education, connectivity, agriculture and drinking water. Alternative scenarios for locating facilities were generated and explored, providing a base for the micro-level planning process at the block level in a district.
16 citations
TL;DR: Kumar et al. as discussed by the authors set out some of the key internal mechanisms of corporate governance, their institutional context and how corporate boards as a preeminent mechanism of such governance are structured and how they perform their assigned role.
Abstract: This note sets out some of the key internal mechanisms of corporate governance, their institutional context and how corporate boards as a preeminent mechanism of such governance are structured and how they perform their assigned role. Section A broadly charts out the corporate governance landscape. Section B focuses on boards with emphasis on the scenario in India, and Section C presents the authors' interview with Mr. K.V. Kamath, non-executive chairman of the boards of Infosys and ICICI Bank, two of India's top ranking corporations.
15 citations
TL;DR: In this paper, the authors present an overview of the mutual fund industry in India and the reasons for its poor penetration, which includes lack of objective research, and raise key issues regarding the ownership and performance of mutual funds, the sensitivity of fund flows to performance and the importance of regulation to its growth.
Abstract: This article presents an overview of the mutual fund industry in India and the reasons for its poor penetration, which includes lack of objective research. It benchmarks the industry globally, and raises key issues regarding the ownership and performance of mutual funds, the sensitivity of fund flows to performance, and the importance of regulation to its growth, all of which have been largely under researched in India. It then captures the views of leading practitioners on these and other issues, including the challenges posed by poor financial literacy, the equity culture in the country, and the weakly supportive regulatory environment.
Indian Institute of Management Bangalore1, University of North Carolina at Chapel Hill2, University of Missouri–Kansas City3, University of Pennsylvania4, Colorado State University5, Massachusetts College of Liberal Arts6, University of Kent7, National University of Singapore8, Pennsylvania State University9
TL;DR: In this article, the authors tested a causal-moral model of punishment in which causal attribution and moral responsibility are distinct precursors of punishment, and dispositional attribution leads to blame which, in turn, determines imprisonment.
Abstract: The authors tested a causal–moral model of punishment in which (a) causal attribution and moral responsibility are distinct precursors of punishment, and (b) dispositional attribution leads to blame which, in turn, determines imprisonment. Specifically, whereas severity of outcome impacts punishment directly, circumstances of the crime and the culture of the observers impact punishment through causal attribution and blame, respectively. In an experiment, Singaporeans and Americans read about a crime that (a) was committed intentionally or under an extenuating circumstance and (b) had low or severe outcome for the victim. They made dispositional attribution to, assigned blame to, and recommended imprisonment for the offender. Results supported the hypotheses and the causal–moral path model that specified a direct effect of severity of outcome, an indirect effect of country via blame, and the indirect effects of circumstance via dispositional attribution to blame on imprisonment.
TL;DR: In this article, the authors argue that the micro finance sector needs to be revived to meet the broader goal of financial inclusion, and banks and MFIs have to collaborate with each other to meet this objective.
Abstract: Securitisation has emerged as an innovative and structured product that meets the funding requirements of microfinance institutions (MFIs). This paper provides a contextual note on the microfinance sector and the financial sources of MFIs. The note is followed by interviews with senior executives of two microfinance institutions on the securitisation deals of microfinance institutions. We argue in our note that the microfinance sector needs to be revived to meet the broader goal of financial inclusion. Banks and MFIs have to collaborate with each other to meet this objective. Banks have to encourage MFIs to shift over to low cost finance either by giving direct loans or through innovative deals like securitisation. Commercial banks have to leverage MFIs for their origination and recovery capabilities in small loans.
TL;DR: In this article, the authors assess the value pyramid of Indian IT services and examine the avenues of growth up the value chain, suggesting that the industry's involvement in inclusive growth and holistic development of society is imperative in the journey forward.
Abstract: While the Indian IT/ITeS sector has registered tremendous growth over the last two decades, the viability of the growth models adopted by the IT organisations is now in question This article, in its first part, assesses the value pyramid of the Indian IT services and in examining the avenues of growth up the value chain, suggests that the industry’s involvement in inclusive growth and holistic development of society is imperative in the journey forward A discussion with industry practitioners in the second part of the article throws light on the strategies and initiatives being taken in the industry to meet the challenges and opportunities going forward
TL;DR: In this paper, the authors argue that the key to sustainability rests on the operational efficiency of the players and use the DEA technique to find out the differences in technical efficiency across industry segments and increase with the global orientation of the unit.
Abstract: Efficiency considerations of the Indian IT-ITeS industry have come to the forefront especially with slowdown in the US and other major industrialised economies. Using the DEA technique, this paper argues that the key to sustainability rests on the operational efficiency of the players. Primary data for this study has been collected from STP Kolkata for a period of 15 years. The results reveal that (technical) efficiency varies across industry segments and increases with greater global orientation of the unit. The study prescribes segment-specific policies for sustainability of the industry instead of a uniform policy that has been the usual practice.
TL;DR: In this article, the authors explored whether the perceived quality of the leader-member exchange and the general environment of exchange could predict turnover intention, and they found that the quality of leadermember exchange had a stronger relationship with turnover intentions compared to the general environmental exchange.
Abstract: Employee turnover has become a great challenge for organisations in general and HR managers in particular in today’s dynamic environment. Organisations may find value in adopting a participation-based approach instrumental in promoting organisational identification among their employees. Employees with a high sense of organisational identification may feel a high sense of loyalty and would have fewer propensities to leave. The paper explores whether the perceived quality of the leader-member exchange and the general environment of exchange could predict turnover intention. It further examines whether organisational identification can be considered a mediator in the relationship between quality of exchange relationship and turnover intention. Since organisational identification is an affect anchored to the organisation as a whole, we posit that the general environment of exchange directed at the whole organisation is likely to have a stronger relationship with organisational identification compared to the perceived leader-member exchange directed at an interpersonal level. Similarly, for turnover intention (which is considered as being directed at the organisation level), the general exchange environment is expected to have a stronger relationship than the leadermember exchange quality. We used three-step hierarchical linear regressions on a data set collected in two time waves. The general exchange quality was found to have a stronger relationship with organisational identification compared to the quality of leader-member exchange. However, we found that the quality of leadermember exchange had a stronger relationship with turnover intentions compared to the general environmental exchange. In our view, the study clearly suggests that employee turnover can be reduced if an organisation can enhance the sense of organisational identification among its employees. It further suggests that managers and organisations need to make sincere efforts to manage quality exchange relationships not only at the interpersonal level but also at the organisational level, including peer-level, superior-subordinatelevel, and system-level exchange of information, policies, as well as tangible and intangible rewards, including participation, empowerment, and recognition.
TL;DR: In this article, the authors analyzed the effect of firm variables on patent price and found that patents owned by small firms attract higher prices than those owned by large firms if they engage in multi-country filings.
Abstract: In this study, using singleton patent auction price data from Ocean Tomo, LLC, we analyse the effect of firm variables on patent price. Patents owned by small firms attract higher price than patents owned by large firms, if they engage in multi-country filings. The patents owned by small firms get cited more than the patents owned by large firms. The patents owned by individual inventors attract a higher price than the patents owned by organisations when multi-country filings are not included. We believe that the lack of resources is preventing individual inventors from engaging in multi-country filings and maximising the revenue from their invention. A larger representative data should be used to replicate the results before generalising it.
TL;DR: In this article, the authors studied revisions under Basel III for market risk which allow conservative combination of short and long period Value-at-Risks (VaRs) and found that the combination improves performance in regulatory back tests and tests of unconditional coverage.
Abstract: This paper studies revisions under Basel III for market risk which allow conservative combination of short and long period Value-at-Risks (VaRs). This is the first study that examines this issue. The performance of the combination method is evaluated through regulatory back tests, unconditional and conditional coverage tests. The combination improves performance in regulatory back tests and tests of unconditional coverage. A common trend is the superior performance of long (1000/750 day) in combination with short (190/125 days) VaR methods. The combination does not enhance conditional coverage performance. This is the first study on this topic.
TL;DR: This research uses a dynamic game with probabilistic transitions to determine the expected behaviour of the fraudster in a continuous audit system where the fraudsters have multiple options for committing fraud.
Abstract: This research attempts to determine the behaviour of fraudsters in a continuous audit system where the fraudsters have multiple options for committing fraud. The system is modelled as a Continuous Time Markov Chain where the state changes are caused by the fraudster's actions. The model uses a dynamic game with probabilistic transitions to determine the expected behaviour of the fraudster.
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TL;DR: In this paper, the authors argue that unduly low yields on Government bonds have prevented a healthy financial system from developing, with adverse impact upon inflation and other macroeconomic outcomes, and suggest that India should focus far more on domestic, and less on external, financial liberalisation.
Abstract: Confronted by a slowing economy, the Reserve Bank of India has undertaken steps to revive it. These measures, however, run the risk of worsening current high levels of inflation. This paper examines certain aspects of India's financial system that have contributed to this situation. It argues that unduly low yields on Government bonds have prevented a healthy financial system from developing, with adverse impact upon inflation and other macroeconomic outcomes. It suggests that India should focus far more on domestic, and less on external, financial liberalisation. Specifically, yields on non-market borrowing, such as Provident Fund deposits, should be benchmarked to a low frequency measure of consumer price inflation.
TL;DR: Two variants of ER are proposed, that handle a scenario where more than one expert assesses an attribute of a larger system and are examples of novel ‘exclusive’ and ‘inclusive’ ER.
Abstract: The evidential reasoning (ER) algorithm for multi-criteria decision making (MCDM) performs aggregation of the assessments of multiple experts, one each for every attribute (or subsystem or criterion) of a given system. Two variants of ER are proposed, that handle a scenario where more than one expert assesses an attribute. The first algorithm handles the case of multiple experts who assess an attribute of a larger system. Experiments compare a modification of ER for this scenario which results in poorer detection. The second algorithm is used when experts have overlapping areas of expertise among the subsystems. A comparison is made with a variant of ER in the literature. Both algorithms are examples of novel ‘exclusive’ and ‘inclusive’ ER.
TL;DR: The authors anchors Manish Arora's journey by placing it in the twin context of the fashion industry and that of internationalisation from an emerging economy, and the success in gaining a toehold in the global fashion market throws light on the odds that companies from emerging economies face as they venture into advanced international markets.
Abstract: This note anchors Manish Arora's journey by placing it in the twin context of the fashion industry and that of internationalisation from an emerging economy. Creating and managing a fashion brand involves coping with the peculiarities of the fashion industry. Further, Arora's success in gaining a toehold in the global fashion market throws light on the odds that companies from emerging economies face as they venture into advanced international markets.