Showing papers in "Journal of Retailing and Consumer Services in 1998"

TL;DR: In this paper, the authors present a comprehensive assessment and evaluation of the literature in the field of a firm's internationalization based on a behavioral paradigm and propose a model for the retail internationalization process which could serve as a basis for future empirical investigations of international retail expansion.

TL;DR: The authors found that the importance attached to different retail store choice attributes change to become more consistent with Wal-Mart's particular strengths in three North American markets and found that a competitor can actually alter preference structures by shifting attribute saliencies in its own favour.

TL;DR: In this article, a national US study of heads of households, shopping mall behaviors and values are examined, and it is hypothesized that frequent mall shoppers have higher needs than others for "sense of belonging", "warm relationships", and "security", while their needs are also higher for "excitement".

TL;DR: In this paper, a more complex picture of the relationship between suppliers and buyers in the grocery supply chain is presented, and the authors suggest that ambiguity and contradictions arise from legitimate activities.

TL;DR: In this article, the authors investigated the location of multiple competing facilities in an area where other facilities already exist and concluded that new franchises should invest the total budget in one new facility, while established franchises should consider equally dividing the budget among several new facilities.

TL;DR: In this paper, the authors show that it is possible to predict bankruptcy up to six years in advance by capitalizing lease and rental payments made by lessees, and that once the tendency of retailers to rent rather than own is accommodated, models predict successfully.

TL;DR: In this paper, food retailing, institutional performance and major changes in consumer behavior in Sweden since the 1960s are analyzed, and it is shown that improvements in housing standards and consumer mobility have underpinned a process in retailing geography that has resulted in reduced consumer access.

TL;DR: In this paper, the authors argue that a strategic perspective is needed in these initiatives and develop a marketing awareness and expertise of many stakeholders, particularly in terms of the definition of the nature of the shopping destination 'product' and the identification of those responsible for the marketing of the 'product'.

TL;DR: In this article, a review of literatures pertaining to the evaluation of professional service quality, the concepts of quality and value, and dimensions relating to outcome and process is presented, based on a series of focus groups conducted in the UK.

TL;DR: In this paper, the authors use a multi-segment model of market response to develop hypotheses about the likely relationships between marketing policy and promotional price elasticities and baseline sales, using weekly store sales data for three cleaning product categories.

TL;DR: In this article, the authors integrate the diverse and copious literature on power and conflict handling with that on buyer-supplier interaction in a variety of countries and industries, together with current knowledge on UK grocery retailing in particular, to create a model to elucidate the nature of the relationship between a UK retail buyer and a manufacturer's representative.

TL;DR: In this paper, the relationship between customers' overall evaluation of service quality and five factors ( perceived fairness, empathy, responsiveness, reliability, and convenience) was examined in the automobile repair and service industry.

TL;DR: In this paper, the authors explore the relationship between the service operation type adopted by organisations and the style of human resource management (HRM) which best fits with it and explore the extent to which their actual HRM styles correspond to the ideals outlined.

TL;DR: This research introduces Pender's health promotion model (HMP) to a marketing audience and demonstrates how the concept of a health-promoting lifestyle can be used to characterize the market for health-related offerings.

TL;DR: In this article, the authors identify critical research issues of the interdependencies between the effectiveness of using the World Wide Web as a channel of interactive marketing and factors posed by the limitations of the media, both qualitative and technological.

TL;DR: In this article, the authors examined the impact of retailer behavior control systems on brand performance and proposed alternative forms of control systems and their impact on performance, and showed that high levels of control do not necessarily lead to higher performance.

TL;DR: In this article, the authors explore and unravel the intricate relationship between corporate strategy and labour market restructuring within the UK food retailing industry during the late 1980s and early 1990s.

TL;DR: In this paper, an economic analysis of the choice of opening hours by shops in a market with heterogeneous profit-maximizing firms is presented. But it is shown that with identical firms restrictions on opening hours will not improve welfare.

TL;DR: In this paper, the authors examined the effects of a management change (succession) in the retail service branch banking context and found that pre-succession performance is a predictor of successor origin.

TL;DR: In this paper, the authors examined the impact of the Regional Centre on shopping patterns of HDB residents in Tampines New Town and found that frequent outshoppers who used to shop for convenience goods within the new town but travel downtown for shopping goods can now fulfil their shopping needs for both shopping goods and convenience goods partially at the retail establishments located in the Tampine Regional Centre.

TL;DR: In this article, the authors investigate the effect of heterogeneity in household heterogeneity on brand prices and find that accounting for heterogeneity directly influences the level of prices charged by the manufacturers and the retailer.

TL;DR: In this article, the authors examine the implications of the changing competitive environment for the management of staff in building societies, with particular reference to attempts to implement Employee Involvement (EI) initiatives as part of a new approach to managing staff.

TL;DR: Since the late 1980s, the UK Government has invested significant levels of funding in the development of national competence-based qualifications in an attempt to improve skill levels and therefore international competitiveness as mentioned in this paper.