Aplicação sistêmica do modo de análise de falhas e efeitos (FMEA) para o desenvolvimento de indicadores de desempenho de empresas de pequeno porte

TLDR: In this article, the authors defined the indices of critical performance of the production process of small-size enterprises in wood business and identified 24 types of failure identified, all of them considered as critical.

Abstract: The Brazilian forestry sector employs directly and indirectly 6,5 millions of people. There are, out of these, 2,5 million allocated in the mechanized processed wood sub sector. The industrial park, for the production of sawn wood, has approximately 10.000 units. Most of them are small size enterprises and 74,6% of them have less than 10.000 m3 year-1 of installed capacity. The small size enterprises are present low technology level, workers with poor qualification and difficulties of establishing control items which allow the efficient management of the productive process. Considering their social and economical importance, the managing difficulties of small and medium size enterprises and the use of indices of critical performance in order to improve the management system, this work aims at defining the indices of critical performance of the production process of small size enterprises in wood business. For such, the FMEA methodology was used to identify the potential failures and, as a result, to develop the performance indices. There were 24 types of failure identified, all of them considered as critical. They were analyzed and monitored. It was observed that there is a potential to improve the process.