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Business Process Management: Concepts, Languages, Architectures

Mathias Weske
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TLDR
Matthias Weske argues that all communities involved need to have a common understanding of the different aspects of business process management, and details the complete business process lifecycle from the modeling phase to process enactment and improvement, taking into account all different stakeholders involved.
Abstract
Business process management is usually treated from two different perspectives: business administration and computer science. While business administration professionals tend to consider information technology as a subordinate aspect in business process management for experts to handle, by contrast computer science professionals often consider business goals and organizational regulations as terms that do not deserve much thought but require the appropriate level of abstraction. Matthias Weske argues that all communities involved need to have a common understanding of the different aspects of business process management. To this end, he details the complete business process lifecycle from the modeling phase to process enactment and improvement, taking into account all different stakeholders involved. After starting with a presentation of general foundations and abstraction models, he explains concepts like process orchestrations and choreographies, as well as process properties and data dependencies. Finally, he presents both traditional and advanced business process management architectures, covering, for example, workflow management systems, service-oriented architectures, and data-driven approaches. In addition, he shows how standards like WfMC, SOAP, WSDL, and BPEL fit into the picture. This textbook is ideally suited for classes on business process management, information systems architecture, and workflow management. This 2nd edition contains major updates on BPMN Version 2 process orchestration and process choreographies, and the chapter on BPM methodologies has been completely rewritten. The accompanying website www.bpm-book.com contains further information and additional teaching material.

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Dissertation

Quality-aware business process management

TL;DR: A quality-aware BPM life cycle is presented that provides a framework on how quality can be incorporated into a business process and subsequently managed during the BPMlife cycle and a novel root cause analysis technique for determining the causes of quality issues within business processes is proposed.
Dissertation

An investigation of the factors leading to ERP obsolescence in Higher Education Institution in Saudi Arabia : a case study

Arwa Aljohani
TL;DR: In this paper, the authors investigated the factors that led to the ERP obsolescence phenomenon in a public university in Saudi Arabia, using a semi-structured telephone interview method involving 17 informants, namely managers, decision makers and IT staff.
Journal ArticleDOI

A uniformization-based approach to preserve individuals’ privacy during process mining analyses

TL;DR: In this paper, the authors proposed a privacy-preserving process mining (PPPM) technique based on the uniformization of events distributions, which protects the privacy of the individuals appearing in event logs while minimizing the information loss during process discovery analyses.
Book ChapterDOI

An Open Process Model Library

TL;DR: It is observed that many business processes are modeled redundantly consuming a lot of money and resources, and collecting, sharing, and re-using process models overcome this problem.
Journal ArticleDOI

Use of Ontologies as Representation Support of Workflows Oriented to Administrative Management

TL;DR: This paper proposes a complete model, together with the necessary software tools, for tackling the management of administrative processes characterized by the transmission of information elements among users of an organization.
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