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Journal ArticleDOI

Commentaries on Belk, “Situational Variables and Consumer Behavior”

TLDR
In this article, Belk's situation is defined as a point in time and space and it is important for many psychological problems: for discrete, momentary acts (marking a questionnaire item, for example) and for behavior occurring under controlled, constant conditions in laboratories and clinics.
Abstract
By his clear statement of some issues met in attempts to bring the environment into psychological theory and research in connection with consumer behavior, Dr. Belk has made a valuable contribution. My comments will be limited to two issues that appear to me to be fundamental: namely, the temporal and spacial extent of the environment and its dynamic properties. It is true as the author says that the surroundings of a person range from the narrowest situation ("a point in time and space"), through behavior settings ("time and space dimensions [stretched] to broader and more continuous units"), to the total circumjacent environment. The question arises, therefore: for what behaviors are these variously constricted surrounds relevant? Consumer behavior, on the basis of the examples given (e.g., shopping for clothes, seeing a motion picture), almost always involves molar actions which extend over time and occur within spacially extended regions with fluctuating properties. An adequate conceptualization of the environment of consumer behavior must, therefore, have the attributes of temporal and spacial extent; and it must have other properties that can vary across time and space. This is true in all applied sciences. The course of a golf ball cannot be predicted from the "situation" (direction and strength of forces) that exists at the moment of impact with the club; the winds, slopes, turf, etc., must be included. This presents great difficulties, but it cannot be ignored. Dr. Belk's situation is defined as a point in time and space and it is important for many psychological problems: for discrete, momentary acts (marking a questionnaire item, for example) and for behavior occurring under controlled, constant conditions in laboratories and clinics. I am sure there are lawful relations between behavior and the variables of such situations, but I fail to see their relevance for molar actions. The five types of "situational characteristics" proposed include none which clearly indicates that environments are dynamic and purposeful with respect to persons. This is a frequent lack in psychological theories of the environment; in them the environment is usually either neutral with respect to the intentions of its inhabitants or chaotic, imposing driving and resisting forces on them in a random way. However, anyone who has driven on a highway, attended a fourth grade class, or shopped in a supermarket knows that these surroundings coerce people to behave in accordance with their, the surroundings', ongoing programs. This, it seems to me, should have a prominent place among the characteristics of situations.

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Citations
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Person-Situation: Segmentation's Missing Link:

TL;DR: A general framework is offered which positions situation and person within situation as theoretically legitimate and potentially useful bases for segmenting demand and targeting marketing strategy.
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Dimensions of everyday eating and drinking episodes

TL;DR: Analysis of 7 consecutive, qualitative 24-h recalls of foods and beverages consumed from 42 US adults who worked in non-managerial, non-professional positions resulted in a conceptual framework that characterizes eating and drinking episodes as holistic and as having eight interconnected dimensions.
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Affective reactions to consumption situations: A pilot investigation

TL;DR: In this article, the authors explore the affective reactions prompted by a wide range of consumption situations, and find that the strongest associations between consumption situations and affective reaction were: after vacation with nostalgia/sadness; voting with lack of concern; during a meal in a restaurant with cheerfulness or with bother; after a hobby purchase with positive excitement, shopping with irritation, and taking exams with scare.
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The dynamics and evolution of trust in business relationships

TL;DR: In this article, the authors propose a process model of the dynamics and evolution of trust in business relations based on a view of business relations as complex adaptive systems and identify the psychological, social and economic mechanisms driving these changes in trust.
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Influence of Chinese Cultural Values on Consumer Behavior

TL;DR: In this paper, the authors proposed that the behavior of Hong Kong consumers is mediated by such Chinese cultural values as face saving, reciprocity and guanxi (relationship), and then developed a more parsimonious model to explain the influence of Chinese culture values on gift giving.
References
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Journal ArticleDOI

Situationism in psychology: an analysis and a critique '

TL;DR: The present article details metaphysical, psychological, and methodological assumptions and biases of situationism which have rendered it inattentive to the importance of the person in personality research.
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Processes which mediate behavior‐environment congruence

TL;DR: In this paper, several psychological theories are discussed: operant learning, observational learning, behavior setting theory, and social exchange theory and problems relevant to environmental planning and design are suggested.