Journal ArticleDOI
Consumer store choice dynamics: an analysis of the competitive market structure for grocery stores
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TLDR
In this article, a dynamic hazard model is estimated to obtain an understanding of the components influencing consumer purchase timing, store choice, and the competitive dynamics of retail competition, which is combined with an internal market structure analysis using a generalized factor analytic structure.About:
This article is published in Journal of Retailing.The article was published on 2000-07-01. It has received 210 citations till now. The article focuses on the topics: Competition (economics).read more
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Customer attrition analysis for financial services using proportional hazard models
Dirk Van den Poel,Bart Larivière +1 more
TL;DR: These findings suggest that: (1) demographic characteristics, environmental changes and stimulating ‘interactive and continuous’ relationships with customers are of major concern when considering retention; (2) customer behaviour predictors only have a limited impact on attrition in terms of total products owned as well as the interpurchase time.
Journal ArticleDOI
Customer base analysis: partial defection of behaviourally loyal clients in a non-contractual FMCG retail setting
Wouter Buckinx,Dirk Van den Poel +1 more
TL;DR: In this paper, the authors focus on the treatment of a company's most behaviorally loyal customers in a non-contractual setting and build a model in order to predict partial defection by behaviourally loyal clients using three classification techniques: Logistic regression, automatic relevance determination (ARD) Neural Networks and Random Forests.
Patent
System and method for analyzing marketing efforts
Alan B. Newman,Noor A. Menai +1 more
TL;DR: In this article, a method and system for evaluating the cause and effect of advertising and marketing programs using card transaction data is presented, where access is provided to voluminous card-holder transaction data detailing accurate-to-the-penny transaction amounts, twenty-four hour active customers, and a multi-year transaction history per customer.
Journal ArticleDOI
Consumer demographics, store attributes, and retail format choice in the US grocery market
TL;DR: In this article, a random sample of US grocery consumers (N=454) was surveyed using a self-administered questionnaire and the results included in this research were gathered and reported on an individual format basis.
Journal ArticleDOI
Are Multichannel Customers Really More Valuable? The Moderating Role of Product Category Characteristics.
Tarun Kushwaha,Venkatesh Shankar +1 more
TL;DR: In this paper, the authors developed a conceptual model and hypotheses on the moderating effects of two key product category characteristics (the utilitarian versus hedonic nature of the product category and perceived risk) on the channel preference-monetary value relationship.
References
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Journal ArticleDOI
The Statistical Analysis of Failure Time Data.
Book
Analysis of Survival Data
David Cox,D. Oakes +1 more
TL;DR: In this article, the authors give a concise account of the analysis of survival data, focusing on new theory on the relationship between survival factors and identified explanatory variables and conclude with bibliographic notes and further results that can be used for student exercises.
Book
Statistical Models and Methods for Lifetime Data
TL;DR: Inference procedures for Log-Location-Scale Distributions as discussed by the authors have been used for estimating likelihood and estimating function methods. But they have not yet been applied to the estimation of likelihood.
Journal ArticleDOI
Statistical Models and Methods for Lifetime Data.
Brian Francis,Jerald F. Lawless +1 more
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