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Proceedings ArticleDOI

Conversational Agents for Elderly Interaction

TLDR
In this article, the authors analyzed the use of conversational agents and the main types of personalization used during interacting with the elderly and found that these solutions may have a positive impact on elderly's life.
Abstract
Social isolation and loneliness are problems faced by the elderly that might be aggravated due to quarantine during the coronavirus pandemic. This motivates a search demand for automatic technological solutions, such as chatbots, to address the problem, and establish a collaborative interaction between elderly and conversational agents. We analyze the use of conversational agents and the main types of personalization used during interacting with the elderly. We mapped 53 papers in 5 sources to answer 5 research questions that guided our study. Our findings show these solutions may have a positive impact on elderly's life.

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Citations
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Journal ArticleDOI

Assisting Personalized Healthcare of Elderly People: Developing a Rule-Based Virtual Caregiver System Using Mobile Chatbot

TL;DR: The effects were significantly improved by the proposed method, including the above 80% in the response rate, the accurate reflection of their real lives from the responses, and high usefulness of the feedback messages with software quality requirements and evaluation.
Journal ArticleDOI

Interacting with chatbots later in life: A technology acceptance perspective in COVID-19 pandemic situation

TL;DR: In this article , the authors investigated the way chatbots are perceived by middle-aged and aging adults in Romania and found that perceived ease of use is explained by the effort, the competence, and the perceive external control in interacting with chatbots.
Proceedings ArticleDOI

Building Community Capacity: Exploring Voice Assistants to Support Older Adults in an Independent Living Community

TL;DR: In this paper , the authors investigated older adults' perceptions of VAs and the potential to extend VA capabilities to support an independent living community, and found that older adults desired additional VAs to address unique community needs, including building on existing community capacities to support VA adoption and use.
References
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Proceedings ArticleDOI

Guidelines for snowballing in systematic literature studies and a replication in software engineering

TL;DR: It is concluded that using snowballing, as a first search strategy, may very well be a good alternative to the use of database searches.
Journal ArticleDOI

A systematic review of systematic review process research in software engineering

TL;DR: A systematic review of papers reporting experiences of undertaking SRs and/or discussing techniques that could be used to improve the SR process recommended removing advice to use structured questions to construct search strings and including Advice to use a quasi-gold standard based on a limited manual search to assist the construction of search stings and evaluation of the search process.
Journal ArticleDOI

Conversational agents in healthcare: a systematic review.

TL;DR: The use of conversational agents with unconstrained natural language input capabilities for health-related purposes is an emerging field of research, where the few published studies were mainly quasi-experimental, and rarely evaluated efficacy or safety.
Journal ArticleDOI

Chatbots and Conversational Agents in Mental Health: A Review of the Psychiatric Landscape:

TL;DR: Preliminary evidence for psychiatric use of chatbots is favourable, however, given the heterogeneity of the reviewed studies, further research with standardized outcomes reporting is required to more thoroughly examine the effectiveness of conversational agents.
Proceedings ArticleDOI

A sociable robot to encourage social interaction among the elderly

TL;DR: Evidence that although current models for introduction of robotic companions stress individual encounters, a social community alternative is promising is presented, finding that even where individual encounters are significant, sensitivity to social dimensions improve the benefits of these encounters.
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