Journal ArticleDOI
Crowdsourcing New Product Ideas Over Time: An Analysis of Dell's Ideastorm Community
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TLDR
Studying Dell's IdeaStorm community, serial ideators are found to be more likely than consumers with only one idea to generate an idea the organization finds valuable enough to implement, but they are unlikely to repeat their early success once their ideas are implemented.Abstract:
Several organizations have developed ongoing crowdsourcing communities that repeatedly collect ideas for new products and services from a large, dispersed “crowd” of non-experts (consumers) over time. Despite its promises, little is known about the nature of an individual’s ideation efforts in such an online community. Studying Dell’s IdeaStorm community, serial ideators are found to be more likely than consumers with only one idea to generate an idea the organization find valuable enough to implement, but are unlikely to repeat their early success once their ideas are implemented. As ideators with past success attempt to again come up with ideas that will excite the organization, they instead end up proposing ideas similar to their ideas that were already implemented (i.e., they generate less diverse ideas). The negative effects of past success are somewhat mitigated for ideators with diverse commenting activity on others’ ideas. These findings highlight some of the challenges in maintaining an ongoing supply of quality ideas from the crowd over time.read more
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Factors Influencing Solvers' Behaviors in Knowledge-Intensive Crowdsourcing: A Systematic Literature Review
TL;DR: In this article , a systematic review of the literature published from 2006 to 2021, the authors identified five major solver behaviors in knowledge-intensive crowdsourcing (KI-C) systems, including task attributes, solver characteristics, requester behaviors, and platform designs.
Journal ArticleDOI
Wisdom-of-the-crowds to enhance innovation: state of the art
TL;DR: A systematic literature review on academic and non-academic studies on “wisdom of the crowds” or “collective intelligence” and its possible usage to enhance innovation, with or without financial compensation for the member of the crowd.
Proceedings ArticleDOI
Crowdsourcing Contests: Understanding the Effect of Environment and Organization Specific Factors on Sustained Participation
TL;DR: An empirical study using data from an online crowdsourcing contest platform, Kaggle, which delivers data science and machine learning solutions to its clients shows the statistically significant effects of structural capital, familiarity with organization, and experience with the organization on individuals’ sustained participation in crowdsourcing contests.
Journal ArticleDOI
A Little Help from My Friends: How Receiving Assistance Affects Participation in Online Knowledge-Sharing Communities
TL;DR: The authors examined the relationship between two increasingly relevant, yet underexplored, sets of factors: the effects of with whom an interaction occurs (a user or an employee) on two types of participatory outcomes (future asking versus future replying).
Journal ArticleDOI
Vehicle Rebalancing in a Shared Micromobility System with Rider Crowdsourcing
TL;DR: Jin et al. as discussed by the authors developed an efficient solution approach that incorporates scenario-based and time-based decomposition techniques, which outperforms a commercial solver in solution quality and computational time for solving large-scale problem instances based on real data.
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