Journal ArticleDOI
Developing a generic retail business model – a qualitative comparative study
TLDR
In this paper, a generic retail business model framework (generic RBM) is proposed based on a systematic literature review and a qualitative study with 16 expert interviews in the German retail industry, identifying six core elements and respective sub-elements of a generic RBM.Abstract:
Global trends like digitalization and verticalization increase the complexity within the retail industry and decrease the explanatory power of prevailing retail concepts. This paper responds to the call for new ways of understanding retailers’ business activities. The purpose of this paper is to structure and stimulate the emerging conceptual debate about retail business models (RBM) by developing a literature-based and empirically-substantiated generic retail business model framework (generic RBM).,The research is based on a systematic literature review and a qualitative study with 16 expert interviews in the German retail industry.,The paper identifies six core elements and respective sub-elements of a generic RBM. Contrasting the literature with empirical data, it confirms some common elements (e.g. “value proposition”) but invalidates others (e.g. “organization” or “governance”). The empirical findings add retail specifics like “horizontal integration,” “vertical integration” and “partners and networks” as core elements of a generic RBM.,The paper is the first to develop a generic RBM based on a systematic literature review and an empirical study across retailers. The resulting generic RBM can be used as a retail concept for systemizing and typifying the appearances of retailers in retailing theory. It can also be used for building, analyzing and comparing RBMs in retailing practice. The paper further provides a guideline for generic business model design with a hybrid approach based on literature and qualitative data.read more
Citations
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How retailer ownership of vs. collaboration with sharing economy apps affects anticipated service quality and value co-creation
TL;DR: In this article , the authors examine the effects of retailer ownership vs. collaboration on service quality and customer value co-creation, respectively, and document perceived credibility as an important mediator.
Journal ArticleDOI
E-grocery retailing: from value proposition to logistics strategy
TL;DR: In this paper, two frameworks that identify and organize the elements that make up the value proposition and the logistics strategy of grocery pure players are developed, which are also applied to the food industry.
Journal ArticleDOI
How retailer ownership of vs. collaboration with sharing economy apps affects anticipated service quality and value co-creation
Enping (Shirley) Mai,Seth Ketron +1 more
TL;DR: In this article, the authors examine the effects of retailer ownership vs. collaboration on service quality and customer value co-creation, respectively, and document perceived credibility as an important mediator.
Journal ArticleDOI
Integrating vehicle tracking and routing systems in retail distribution management
TL;DR: Results show statistical evidence for the role of vehicle tracking and routing systems in enhancing fleet efficiency and results show that field experiment is an appropriate method for capital budgeting of deploying IT systems in the distribution function.
Journal ArticleDOI
Facilitating systemic eco‐innovation to pave the way for a circular economy: A qualitative‐empirical study on barriers and drivers in the European polyurethane industry
TL;DR: In this article , a hybrid approach is applied using an original combination of the inductive GABEK method (GAnzheitliche BEwältigung von Komplexität) with deductive consideration of existing theories.
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