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Emotional Intelligence: Why It Can Matter More Than IQ

TLDR
Goleman as mentioned in this paper argues that our view of human intelligence is far too narrow, ignoring a crucial range of abilities that matter immensely in terms of how we do in life, including self-awareness and impulse control, persistence, zeal and self-motivation, empathy and social deftness.
Abstract
Is IQ destiny? Perhaps not nearly as much as humans think. This text argues that our view of human intelligence is far too narrow, ignoring a crucial range of abilities that matter immensely in terms of how we do in life. Drawing on brain and behavioural research, the author shows the factors at work when people of high IQ flounder and those of modest IQ do surprisingly well. These factors add up to a different way of succeeding in life - one the author terms "emotional intelligence". Emotional intelligence includes self-awareness and impulse control, persistence, zeal and self-motivation, empathy and social deftness. These are the qualities that mark people that excel. They are also the hallmarks of character and self-discipline, of altruism and compassion. As Goleman demonstrates, the personal costs of deficits in emotional intelligence can range from problems in marriage and poor physical health in adults to eating disorders and depression in children. But the news is hopeful. Emotional intelligence is not fixed at birth. Goleman's argument gives insights into the brain architecture underlying emotion and rationality. He shows how emotional intelligence can be nurtured and strengthened in all of us. Since the emotional lessons a child learns actually sculpt the brain's circuitry, Goleman provides detailed guidance as to how parents and schools can benefit from this.

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Citations
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Journal ArticleDOI

Emotion regulation in the workplace: a new way to conceptualize emotional labor.

TL;DR: The purposes of this article are to provide a definition of emotional labor that integrates these perspectives, to discuss emotion regulation as a guiding theory for understanding the mechanisms ofotional labor, and to present a model of emotional Labor that includes individual differences and organizational factors.
Journal ArticleDOI

The Dimensions, Antecedents, and Consequences of Emotional Labor

TL;DR: In this article, the authors conceptualized the emotional labor construct in terms of four dimensions: frequency of appropriate emotional display, attentiveness to required display rules, variety of emotions to be displayed, and emotional dissonance generated by having to express organizationally desired emotions not genuinely felt.
Journal ArticleDOI

Emotional labor and burnout: Comparing two perspectives of "people work"

TL;DR: In this article, the authors compared two perspectives of emotional labor as predictors of burnout beyond the effects of negative affectivity: job-focused emotional labor (work demands regarding emotion expression) and employee focused emotional labour (regulation of feelings and emotional expression).
Book

Primal leadership : realizing the power of emotional intelligence

TL;DR: In this paper, the authors discuss the power of emotional intelligence in the formation of a leader and its application in the creation of sustainable change in the context of EI versus IQ.
Journal ArticleDOI

Trait emotional intelligence: Psychometric investigation with reference to established trait taxonomies.

TL;DR: In this article, the theoretical foundation of emotional intelligence (EI) as a constellation of traits and self-perceived abilities is set out, and the discriminant validity of trait EI is explored.