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Multi-attribute comparison of catering service companies using fuzzy AHP: The case of Turkey

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TLDR
The customers of three Turkish catering firms were interviewed and the most important criteria taken into account by the customers while they were selecting their catering firmsWere determined by a designed questionnaire and the fuzzy analytic hierarchy process was used to compare these catering firms.
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This article is published in International Journal of Production Economics.The article was published on 2004-01-28. It has received 730 citations till now. The article focuses on the topics: Customer satisfaction & Service (business).

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Lise öğrencilerinin matematik dersine yönelik tutumlarının bulanık mantık yöntemi ile incelenmesi

TL;DR: In this paper, the authors presented the Bulanik Mantik, a verifier for bulanik lastirma, which is used in the construction of the bulanikklastirma.
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On the Factors of Successful e-Commerce Platform Design during and after COVID-19 Pandemic Using Extended Fuzzy AHP Method

TL;DR: This paper studies the factors for successful e-commerce platform design in the Western Balkans region using Fuzzy Analytical Hierarchy Process (FAHP) with triangular fuzzy numbers, and ranks service quality and security factors first and criteria such as multilingual support last.
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Configuration of Product Satisfaction Index Weights Based on SEM

TL;DR: In this paper, the model of product satisfaction has been revised aiming at solving the weights of satisfaction index distribution in the multi-sample situation, according to the characteristic of satisfaction data sampling, the partial least square is introduced, and the algorithmic method of satisfaction weights based on SEM is presented.
Proceedings ArticleDOI

A fuzzy multi-criteria decision making approach for choosing a logistics center location in Turkey

TL;DR: In this paper, the authors used a fuzzy decision-making methodology for choosing a logistics center location in order to reflect uncertainties in the selection process, where fuzzy logic is usually applied.
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Occupational health and safety risk assessment using a fuzzy multi-criteria approach in a hospital in Chennai, India

TL;DR: The survey findings show similarity to the hazard rankings obtained in this work, thus validating the methodology used for the assessment of hazards in hospitals, and control measures to prevent recurrence of accidents are suggested.
References
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Journal ArticleDOI

Applications of the extent analysis method on fuzzy AHP

TL;DR: The use of triangular fuzzy numbers for pairwise comprison scale of fuzzy AHP is introduced, and the use of the extent analysis method for the synthetic extent value S i of the pairwise comparison is used.
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Fuzzy hierarchical analysis

TL;DR: A new method of finding the fuzzy weights in fuzzy hierarchical analysis which is the direct fuzzification of the original method used by Saaty (1980) in the analytic hierarchy process is presented.
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A fuzzy extension of Saaty's priority theory

TL;DR: A fuzzy version of Saaty's pairwise comparison method (1980) extended by de Graan and Lootsma (1981), adapted in such a way, that decision-makers are asked to express their opinions in fuzzy numbers with triangular membership functions.
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Multicriteria analysis with fuzzy pairwise comparison

TL;DR: The result shows that the approach developed is simple and comprehensible in concept, efficient in computation, and robust and flexible in modeling the human evaluation process, thus making it of general use for solving practical MA problems.
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On consistency and ranking of alternatives in fuzzy AHP

TL;DR: A fuzzy consistency definition with consideration of a tolerance deviation is proposed, whereby the fuzzy ratios of relative importance, allowing certain tolerance deviation, are formulated as constraints on the membership values of the local priorities.