Journal ArticleDOI
Multi-attribute comparison of catering service companies using fuzzy AHP: The case of Turkey
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TLDR
The customers of three Turkish catering firms were interviewed and the most important criteria taken into account by the customers while they were selecting their catering firmsWere determined by a designed questionnaire and the fuzzy analytic hierarchy process was used to compare these catering firms.About:
This article is published in International Journal of Production Economics.The article was published on 2004-01-28. It has received 730 citations till now. The article focuses on the topics: Customer satisfaction & Service (business).read more
Citations
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Journal ArticleDOI
On the extent analysis method for fuzzy AHP and its applications
TL;DR: It is found that the extent analysis method cannot estimate the true weights from a fuzzy comparison matrix and has led to quite a number of misapplications in the literature.
Journal Article
A fuzzy optimization model for QFD planning process using analytic network approach
TL;DR: An integrated framework based on fuzzy-QFD and a fuzzy optimization model is proposed to determine the product technical requirements (PTRs) to be considered in designing a product.
Journal ArticleDOI
A fuzzy optimization model for QFD planning process using analytic network approach
TL;DR: In this paper, an integrated framework based on fuzzy-QFD and a fuzzy optimization model is proposed to determine the product technical requirements (PTRs) to be considered in designing a product.
Journal ArticleDOI
Performance evaluation of Turkish cement firms with fuzzy analytic hierarchy process and TOPSIS methods
TL;DR: A fuzzy model to evaluate the performance of the firms by using financial ratios and at the same time, taking subjective judgments of decision makers into consideration is developed.
Journal ArticleDOI
Prioritization of human capital measurement indicators using fuzzy AHP
TL;DR: A methodology based on the extent fuzzy analytic hierarchy process (AHP) is proposed and it is indicated that ''creating results by using knowledge', ''employees' skills index'', ''sharing and reporting knowledge'', and ''succession rate of training programs'' are the four most important measurement indicators for the HC in Turkey.
References
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Journal ArticleDOI
Artificial neural network representations for hierarchical preference structures
TL;DR: It is concluded that the feed-forward neural network formulation appears to be a powerful tool for analyzing discrete alternative multicriteria decision problems with imprecise or fuzzy ratio-scale preference judgments.
Journal ArticleDOI
A methodology for priority setting with application to software development process
TL;DR: The concept of comparison interval is introduced and a methodology based on stochastic optimization to achieve global consistency and to accommodate the fuzzy nature of the comparison process is proposed.
Journal ArticleDOI
Simulation model of multi-compartment distribution in the catering supply chain
TL;DR: It is concluded that discrete event simulation is an effective tool to evaluate promising logistic scenarios and the new, multi-compartment method of distribution allowed for a 14% decrease in total costs in the Dutch CSC while satisfying customer demands.
Journal ArticleDOI
The potential of foodservice systems for satisfying consumer needs.
TL;DR: In this paper, the results of a survey on how consumers perceive the acceptability of these prepared meals according to age group, social class, gender and frequency of eating out, and the potential for extending the use of prepared meals to those who could benefit.
Book ChapterDOI
Capital Budgeting Techniques Using Discounted Fuzzy Cash Flows
TL;DR: In this chapter, the formulas for the analyses of fuzzy presentvalue, fuzzy equivalent uniform annual value, fuzzy future value, fuzzy benefit-cost ratio, and fuzzy payback period are developed and given some numeric examples.