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Multi-attribute comparison of catering service companies using fuzzy AHP: The case of Turkey

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TLDR
The customers of three Turkish catering firms were interviewed and the most important criteria taken into account by the customers while they were selecting their catering firmsWere determined by a designed questionnaire and the fuzzy analytic hierarchy process was used to compare these catering firms.
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This article is published in International Journal of Production Economics.The article was published on 2004-01-28. It has received 730 citations till now. The article focuses on the topics: Customer satisfaction & Service (business).

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Citations
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Respiratory Protection Program Compliance in Iranian Hospitals: Application of Fuzzy Analytical Hierarchy Process:

TL;DR: Investigation of RPP implementation in 36 teaching hospitals in the Fars province of Iran showed that RPP were not fully implemented in the studied hospitals, and the highest and lowest RPPI scores were related to training and fit testing, respectively.
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Site selection for small gas stations using GIS

TL;DR: In this paper, a model for positioning the optimum location of a small-size fuel station with the help of GIS was introduced, and the results of different methods for integrating spatial layers such as Boolean, index overlay and fuzzy operators were compared.
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Exploring the Relative Importance of Factors That Influence Student-Athletes’ School-Choice Decisions: A Case Study of One Canadian University

TL;DR: The authors employed the Analytic Hierarchy Process (AHP) to better understand the relative importance of school choice decision factors and found that having the desired academic program was the most important influence.
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A combined fuzzy mcdm approach for identifying the suitable lands for urban development: an example from bandar abbs, iran

TL;DR: In this paper, the authors used Fuzzy logic to identify the suitable lands for urban development in Bandar Abbas city based on its real world use regarding specific criteria and sub-criteria.
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Multi-criteria analysis in the strategic environmental assessment of the sugar and alcohol sector

TL;DR: In this article, an index of aggregation of the indicators generated in the baseline of the SEA process, called Index of Sustainability of Expansion of the Sugar and Alcohol Sector (IScana), was determined.
References
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Journal ArticleDOI

Applications of the extent analysis method on fuzzy AHP

TL;DR: The use of triangular fuzzy numbers for pairwise comprison scale of fuzzy AHP is introduced, and the use of the extent analysis method for the synthetic extent value S i of the pairwise comparison is used.
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Fuzzy hierarchical analysis

TL;DR: A new method of finding the fuzzy weights in fuzzy hierarchical analysis which is the direct fuzzification of the original method used by Saaty (1980) in the analytic hierarchy process is presented.
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A fuzzy extension of Saaty's priority theory

TL;DR: A fuzzy version of Saaty's pairwise comparison method (1980) extended by de Graan and Lootsma (1981), adapted in such a way, that decision-makers are asked to express their opinions in fuzzy numbers with triangular membership functions.
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Multicriteria analysis with fuzzy pairwise comparison

TL;DR: The result shows that the approach developed is simple and comprehensible in concept, efficient in computation, and robust and flexible in modeling the human evaluation process, thus making it of general use for solving practical MA problems.
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On consistency and ranking of alternatives in fuzzy AHP

TL;DR: A fuzzy consistency definition with consideration of a tolerance deviation is proposed, whereby the fuzzy ratios of relative importance, allowing certain tolerance deviation, are formulated as constraints on the membership values of the local priorities.