Q2. What are the main reasons for the poor performance of the petrochemical industry in Nigeria?
The industry needs more focus on (i) developing the skills of its workers, (ii) employinghigher-quality processes, (iii) achieving customer satisfaction and faster delivery, and (iv) appointing more entrepreneurial leaders.
Q3. What is the primary objective of the self-audit?
The primary objective of the self-audit is to evaluate and upgrade ones behaviour, by continually examining both the performance enablers and achieved results.
Q4. What is the economic impact of a reduced indigenous performance?
The economic impact of a reduced indigenous performance resulted in the shortfall in polypropylene production to supply Nigeria’ s demand.
Q5. What are the three categories of business performance enablers?
(Business performance enablers can be grouped into three categories: goals (including strategy, policy and objectives), resources (people, materials, information and infrastructure) and processes (including leadership and realization of outputs) (Karapetrovic and Willborn, 2002)).
Q6. What are the basic requirements for continual improvement?
The basic requirements for continual improvement are: identifying accurately the problem, and motivating yourself (and others) to solve it by taking effective actions (Forsha, 1992).
Q7. What is the purpose of the performance appraisal?
Shirley and Gryna, (1998), emphasized that, in order to achieve self-control, process owners or controllers must know: • What their actual performance has been.
Q8. What is the proviso for comparing results for one period against those for a different?
It is apparent that during times of rapid inflation, comparing results for one period against those for a different period could lead to misleading values of the productivity index.
Q9. What is the purpose of a performance audit?
The audit of a system will help (i) determine the effectiveness of existing operations, (ii) highlight the strengths and weaknesses in the systems and processes, and (iii) devise an implementable plan and controls for the activities to achieve higher productivities.
Q10. How much is the cost of polypropylene in Nigeria?
Annual imported supplement = 23, 9800 metric tonnes.at production cost of $136.36/t = $32562768 at selling price of $150/t = $ 35820000Cost in foreign exchange = $ 3257232
Q11. What are the main advantages of self-audits?
While process-quality audits, self-assessments and benchmarking are all used to evaluate achieved performances against set criteria (ISO 9000 Standards business-excellence models, Malcolm Aldridge National and European Quality Awards, and state-of-the-art approaches, respectively), each methodology has its own merits (and limitations).
Q12. What is the definition of a productivity factor?
Single minute-exchange of die SWOT Strengths, weaknesses, opportunities and threats t Tonne TPM Total-productivity management VAM Value-added management W.C. Working capitalUtilities Steam, water, electricity, compressed combustible gas, etc Kaizen method Strive for a continual improvement, involving the participation of all employees Performance factor A parameter used to indicate the effectiveness of the consideredprocessPerformance index Ratio of output to input for the stated process Total productivity indexSum of all the partial productivity-measures.
Q13. What is the definition of a self-audit?
Because a self-audit includes the measurement and comparison of what has been achieved with desired levels of performance, it may be represented as a process with a negativefeedback loop (see Figure 1).
Q14. What causes the failure of the refinery?
sometimes interrelated, causes included the irregular supplies of feedstocks from the refineries, lack of adequate operating capital, insufficient maintenance budgets, mistakes in the plant’ s original design, limitations imposed by the inadequately trained workforce, improper maintenance policies, ageing plants and poor management.