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Open AccessJournal ArticleDOI

Qualitative case studies in operations management: Trends, research outcomes, and future research implications

Mark Barratt, +2 more
- 01 May 2011 - 
- Vol. 29, Iss: 4, pp 329-342
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TLDR
In many of the qualitative case studies reviewed, sufficient details in research design, data collection, and data analysis were missing and there was a lack of consistency in the way the case method has been applied.
Citations
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Relational uncertainty in service dyads

TL;DR: In this article, the authors investigated how organisations experience relational uncertainty in service dyads and how they resolve it through suitable organisational responses to increase the level of service quality, and found that resolving the relational uncertainty increased functional quality while resolving the partner's organisational uncertainty increased the technical quality of the delivered service.
Journal ArticleDOI

The impact of performance measurement on purchasing group dynamics: The Canadian experience

TL;DR: In this article, a case study of purchasing groups in the healthcare sector is presented, which sheds light on performance measurement in a purchasing group, on the dynamics between the group and its members, and on the interaction between performance measurement and interorganizational dynamics.
Journal ArticleDOI

Managing structural and dynamic complexity in supply chains: insights from four case studies

TL;DR: A comprehensive review of the practices that four manufacturing companies employ in their SC function to manage the structural and dynamic complexity of their product portfolio, internal SC, and supplier and customer bases is offered.
Journal ArticleDOI

Renewable chemical feedstock supply network design: The case of terpenes

TL;DR: In this paper, a structured approach for designing compound class defined supply chains (SCs) through involving the analysis of renewable chemical feedstock sources; alternative technology and processing options; intermediate or end-user markets; and commercial value and viability is presented.
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An interrelation model of power and purchasing strategies: A study of vaccine purchase for developing countries

TL;DR: In this article, the authors explored the relationship between purchasing strategies practiced by less-powerful buyers and their purchasing power and found that purchasing strategies were set in response to individual constraints from sources of purchasing power.
References
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Book

Case Study Research: Design and Methods

Robert K. Yin
TL;DR: In this article, buku ini mencakup lebih dari 50 studi kasus, memberikan perhatian untuk analisis kuantitatif, membahas lebah lengkap penggunaan desain metode campuran penelitian, and termasuk wawasan metodologi baru.
Book

Discovery of Grounded Theory: Strategies for Qualitative Research

TL;DR: The Discovery of Grounded Theory as mentioned in this paper is a book about the discovery of grounded theories from data, both substantive and formal, which is a major task confronting sociologists and is understandable to both experts and laymen.
Journal ArticleDOI

Building theories from case study research

TL;DR: In this paper, the authors describe the process of inducting theory using case studies from specifying the research questions to reaching closure, which is a process similar to hypothesis-testing research.
Journal ArticleDOI

Building theories from case study research.

TL;DR: In this paper, the authors define a leadership event as a perceived segment of action whose meaning is created by the interactions of actors involved in producing it, and present a set of innovative methods for capturing and analyzing these contextually driven processes.
Frequently Asked Questions (9)
Q1. What contributions have the authors mentioned in the paper "Qualitative case studies in operations management: trends, research outcomes, and future research implications" ?

Boyer et al. this paper provide a review of the current state of qualitative case studies in the OM field. 

The authors then conclude by making suggestions for future research. 

Johnston et al. (1999) proposed three main requirements for using qualitative case studies for such confirmation purposes: (1) the case study must begin with an existing theory for the development of research hypotheses; (2) a systematic and logical research design should be followed; and (3) researchers should implement evaluation criteria to independently assess potential biases and to ensure the methodological rigor. 

The over-arching approach that has been proposed for thedeductive use of qualitative case studies is that of confirmation (or falsification) of the appropriateness of a theory ( Bonoma, 1985; Bryman, 1988; Johnston et al., 1999; Ross and Staw, 1993 ; Yin, 1994). 

Single case studies may be useful for longitudinal research (Narasimhan and Jayaram, 1998 ; Voss et al., 2002) and can be used if they are extreme exemplars or opportunities for unusual research access (Yin, 1994). 

Case studies are used primarily to develop new theories (e.g.,Benbasat et al., 1987; Gersick, 1988; Harris and Sutton, 1986 ; Van de Ven, 1989). 

These criticisms may have simply arisen from the lack of familiarity of qualitative methods (Bitektine, 2008 ; Roth, 2007); nevertheless, many researchers trained in positivist traditions have criticized theory-testing based on qualitative case studies on the grounds of “ambiguity of inferred hypotheses” and the “selective bias” (Bitektine, 2008: 161). 

Because the focus is on these patterns involving a priori determined constructs, there is less opportunity for making Type 1 error (i.e. false positive). 

All that the pattern matching requires is “a theoretical pattern of expected outcomes, an observed pattern of effects, and an attempt to match the two” (Trochim, 1989, p. 360).