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Open AccessJournal ArticleDOI

Qualitative case studies in operations management: Trends, research outcomes, and future research implications

Mark Barratt, +2 more
- 01 May 2011 - 
- Vol. 29, Iss: 4, pp 329-342
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TLDR
In many of the qualitative case studies reviewed, sufficient details in research design, data collection, and data analysis were missing and there was a lack of consistency in the way the case method has been applied.
Citations
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Reverse resource exchanges in service supply chains:the case of returnable transport packaging

TL;DR: In this paper, a case study was conducted in the context of automotive logistics focusing on the returnable transport packaging (RTP) service supply chain (SSC), where the role of inter-firm integration and collaboration, formal contracts as well as customers' power and influence over third-party RTP users were stressed as key mechanisms for managing LSP's resource dependencies.
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System dynamics analytical modeling approach for construction project management research: A critical review and future directions

TL;DR: A comprehensive review of 105 relevant articles published from 1994 to 2018 can help researchers gain an in-depth understanding of the critical issues in the application of SD in construction management and the state-of-the-art of SD research.
Dissertation

An evaluation of structural, strategic and cultural dimensions in global account management relationships

H. Wendt
TL;DR: In this paper, the authors present a method to obtain permission in writing from the copyright holder(s) to reproduce or quote extensively from an article without first obtaining permission from them.
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Does management's approach impede service quality?

TL;DR: In this article, the authors examine the impact of management's approach on the effectiveness of service quality operations and highlight a fundamental need for management across different hierarchical levels to adjust their approach to encompass the entire service quality operatio...
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Visualizing the evolution of knowledge management capability in construction firms

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References
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Book

Case Study Research: Design and Methods

Robert K. Yin
TL;DR: In this article, buku ini mencakup lebih dari 50 studi kasus, memberikan perhatian untuk analisis kuantitatif, membahas lebah lengkap penggunaan desain metode campuran penelitian, and termasuk wawasan metodologi baru.
Book

Discovery of Grounded Theory: Strategies for Qualitative Research

TL;DR: The Discovery of Grounded Theory as mentioned in this paper is a book about the discovery of grounded theories from data, both substantive and formal, which is a major task confronting sociologists and is understandable to both experts and laymen.
Journal ArticleDOI

Building theories from case study research

TL;DR: In this paper, the authors describe the process of inducting theory using case studies from specifying the research questions to reaching closure, which is a process similar to hypothesis-testing research.
Journal ArticleDOI

Building theories from case study research.

TL;DR: In this paper, the authors define a leadership event as a perceived segment of action whose meaning is created by the interactions of actors involved in producing it, and present a set of innovative methods for capturing and analyzing these contextually driven processes.
Frequently Asked Questions (9)
Q1. What contributions have the authors mentioned in the paper "Qualitative case studies in operations management: trends, research outcomes, and future research implications" ?

Boyer et al. this paper provide a review of the current state of qualitative case studies in the OM field. 

The authors then conclude by making suggestions for future research. 

Johnston et al. (1999) proposed three main requirements for using qualitative case studies for such confirmation purposes: (1) the case study must begin with an existing theory for the development of research hypotheses; (2) a systematic and logical research design should be followed; and (3) researchers should implement evaluation criteria to independently assess potential biases and to ensure the methodological rigor. 

The over-arching approach that has been proposed for thedeductive use of qualitative case studies is that of confirmation (or falsification) of the appropriateness of a theory ( Bonoma, 1985; Bryman, 1988; Johnston et al., 1999; Ross and Staw, 1993 ; Yin, 1994). 

Single case studies may be useful for longitudinal research (Narasimhan and Jayaram, 1998 ; Voss et al., 2002) and can be used if they are extreme exemplars or opportunities for unusual research access (Yin, 1994). 

Case studies are used primarily to develop new theories (e.g.,Benbasat et al., 1987; Gersick, 1988; Harris and Sutton, 1986 ; Van de Ven, 1989). 

These criticisms may have simply arisen from the lack of familiarity of qualitative methods (Bitektine, 2008 ; Roth, 2007); nevertheless, many researchers trained in positivist traditions have criticized theory-testing based on qualitative case studies on the grounds of “ambiguity of inferred hypotheses” and the “selective bias” (Bitektine, 2008: 161). 

Because the focus is on these patterns involving a priori determined constructs, there is less opportunity for making Type 1 error (i.e. false positive). 

All that the pattern matching requires is “a theoretical pattern of expected outcomes, an observed pattern of effects, and an attempt to match the two” (Trochim, 1989, p. 360).