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Open AccessJournal ArticleDOI

Qualitative case studies in operations management: Trends, research outcomes, and future research implications

Mark Barratt, +2 more
- 01 May 2011 - 
- Vol. 29, Iss: 4, pp 329-342
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TLDR
In many of the qualitative case studies reviewed, sufficient details in research design, data collection, and data analysis were missing and there was a lack of consistency in the way the case method has been applied.
Citations
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Coordinating offshored operations in emerging economies: A contingency-based study

TL;DR: In this article, the authors explored the intra-and inter-organizational coordinating modes of 15 subsidiaries of Italian-owned companies located in Argentina, investigating the link between coordinating modes and types of offshored operations.
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Social media and performance measurement systems: towards a new model?

TL;DR: The paper provides a map of SM information measurement methods and use, which allows companies to position themselves and examine PMS evolution, and proposes a holistic model, employing SM as a new variable in PMS.
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In-depth study of decoupling point as a reference model: An application for health service supply chain

TL;DR: In this article, a case study was conducted to investigate possible causes of a managerial dilemma where managers and clinical professionals were not able to agree on a satisfactory decision, and a decoupling point reference model was designed where decision-making was taking place to decide which particular process would be chosen for treatment.
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Non-customers as initiators of radical innovation

TL;DR: In this paper, the authors argue that non-customers have high knowledge of their own needs, but their knowledge of technology is insufficient to self-generate an innovation, and that noncustomers can initiate innovations that may potentially change industries, create new markets, and have long-term social and economic effects.
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Exploring retailers' sensitivity to local sustainability policies

TL;DR: In this paper, the impact of governmental timewindow pressure on retailers' logistical concept and consequential financial and environmental distribution performance was investigated in a case study of fourteen Dutch retail cases in different sectors.
References
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Book

Case Study Research: Design and Methods

Robert K. Yin
TL;DR: In this article, buku ini mencakup lebih dari 50 studi kasus, memberikan perhatian untuk analisis kuantitatif, membahas lebah lengkap penggunaan desain metode campuran penelitian, and termasuk wawasan metodologi baru.
Book

Discovery of Grounded Theory: Strategies for Qualitative Research

TL;DR: The Discovery of Grounded Theory as mentioned in this paper is a book about the discovery of grounded theories from data, both substantive and formal, which is a major task confronting sociologists and is understandable to both experts and laymen.
Journal ArticleDOI

Building theories from case study research

TL;DR: In this paper, the authors describe the process of inducting theory using case studies from specifying the research questions to reaching closure, which is a process similar to hypothesis-testing research.
Journal ArticleDOI

Building theories from case study research.

TL;DR: In this paper, the authors define a leadership event as a perceived segment of action whose meaning is created by the interactions of actors involved in producing it, and present a set of innovative methods for capturing and analyzing these contextually driven processes.
Frequently Asked Questions (9)
Q1. What contributions have the authors mentioned in the paper "Qualitative case studies in operations management: trends, research outcomes, and future research implications" ?

Boyer et al. this paper provide a review of the current state of qualitative case studies in the OM field. 

The authors then conclude by making suggestions for future research. 

Johnston et al. (1999) proposed three main requirements for using qualitative case studies for such confirmation purposes: (1) the case study must begin with an existing theory for the development of research hypotheses; (2) a systematic and logical research design should be followed; and (3) researchers should implement evaluation criteria to independently assess potential biases and to ensure the methodological rigor. 

The over-arching approach that has been proposed for thedeductive use of qualitative case studies is that of confirmation (or falsification) of the appropriateness of a theory ( Bonoma, 1985; Bryman, 1988; Johnston et al., 1999; Ross and Staw, 1993 ; Yin, 1994). 

Single case studies may be useful for longitudinal research (Narasimhan and Jayaram, 1998 ; Voss et al., 2002) and can be used if they are extreme exemplars or opportunities for unusual research access (Yin, 1994). 

Case studies are used primarily to develop new theories (e.g.,Benbasat et al., 1987; Gersick, 1988; Harris and Sutton, 1986 ; Van de Ven, 1989). 

These criticisms may have simply arisen from the lack of familiarity of qualitative methods (Bitektine, 2008 ; Roth, 2007); nevertheless, many researchers trained in positivist traditions have criticized theory-testing based on qualitative case studies on the grounds of “ambiguity of inferred hypotheses” and the “selective bias” (Bitektine, 2008: 161). 

Because the focus is on these patterns involving a priori determined constructs, there is less opportunity for making Type 1 error (i.e. false positive). 

All that the pattern matching requires is “a theoretical pattern of expected outcomes, an observed pattern of effects, and an attempt to match the two” (Trochim, 1989, p. 360).