Open AccessJournal Article
Reengineering channel reordering processes to improve total supply-chain performance
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TLDR
Evidence is provided to support the claims of process reengineering that are common in the popular business press, but for which statistically significant empirical evidence is minimal.Abstract:
This paper discusses the relationship between business process reengineering and channel performance for firms implementing electronic data interchange (EDI) linkages within the U.S. grocery industry. Both quantitative and qualitative data sources are combined to test the hypothesis that channel transformation involving adoption of EDI and redesign of replenishment processes enables performance improvements more than an order of magnitude greater than implementation of EDI alone. This new process, enabled by EDI, provides retailers with 50- 100% higher inventory turns for products on continuous replenishment processes (CRP) relative to retailer performance using traditional ordering processes. Firms adopting EDI without using CRP to reengineer the ordering processes have failed to realize any statistically significant improvements in either inventory levels or warehouse stockouts. This research provides evidence to support the claims of process reengineering that are common in the popular business press, but for which statistically significant empirical evidence is minimal. The findings of the research also demonstrate the potential improvements that firms can realize through extending the business process reengineering concept to include the firms' entire supply chain.read more
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References
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Book
How information gives you competitive advantage
TL;DR: Most general managers know that the revolution is under way, and few dispute its importance as mentioned in this paper, however, they don't know how to take advantage of this knowledge and their ability to become involved in the management of new technology.
Journal ArticleDOI
Inter-organization information sharing systems
TL;DR: The authors discuss concepts underlying the growth of Inter-Organizational Information Sharing System (IS) and a classification scheme is presented and the issues of cost commitment, responsibility, and complexity of the operating environment are discussed.
Journal Article
Beyond business process redesign: redefining Baxter's business network.
Short Je,N. Venkatraman +1 more
TL;DR: The authors argue that business network redesign--reconceptualizing the role of the firm and its key business processes in the larger business network--is of greater strategic importance.
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