Journal ArticleDOI
The effects of physician communications skills on patient satisfaction; Recall, and adherence
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TLDR
It was found that quality of interpersonal skills influenced patient outcomes more than quantity of teaching and instruction, and that enhancing patient satisfaction may be pivotal to the care of patients with chronic illness.About:
This article is published in Journal of Chronic Diseases.The article was published on 1984-01-01. It has received 369 citations till now. The article focuses on the topics: Patient satisfaction & Simulated patient.read more
Citations
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The measurement of satisfaction with healthcare: implications for practice from a systematic review of the literature.
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Factors affecting therapeutic compliance: A review from the patient's perspective.
TL;DR: From the literature review, it would appear that the definition of therapeutic compliance is adequately resolved and the factors related to compliance may be better categorized as “soft” and “hard” factors as the approach in countering their effects may differ.
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Meta-analysis of correlates of provider behavior in medical encounters.
TL;DR: This article summarizes the results of 41 independent studies containing correlates of objectively measured provider behaviors in medical encounters grouped a priori into the process categories of information giving, questions, competence, partnership building, and socioemotional behavior.
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Doctor-patient communication: the Toronto consensus statement.
TL;DR: This report was compiled on behalf of theStaff at the Northern General Hospital, Sheffield, the staff at the Royal Hallamshire Hospital,ffield, and the many people who helped at the scene.
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Patient non-compliance: deviance or reasoned decision-making?
Jenny L Donovan,D R Blake +1 more
TL;DR: The solution to the waste of resources inherent in non-compliance lies not in attempting to increase patient compliance per se, but in the development of more open, co-operative doctor-patient relationships.
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Book
The Social System
TL;DR: In the history of sociological theory, Talcott Parsons holds a very special place. as discussed by the authors presents a major scientific and intellectual advance towards the theory of action first outlined in his earlier work.
Journal ArticleDOI
The Social System.
Ellsworth Faris,Talcott Parsons +1 more
TL;DR: In the history of sociological theory, Talcott Parsons holds a very special place. as mentioned in this paper presents a major scientific and intellectual advance towards the theory of action first outlined in his earlier work.
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Gaps in doctor-patient communication. 1. Doctor-patient interaction and patient satisfaction.
TL;DR: A number of communication barriers between pediatrician and patient9s mother were found to contribute significantly to patient dissatisfaction: notably lack of warmth and friendliness on the part of the doctor and use of medical jargon.
Journal ArticleDOI
Gaps in doctor-patient communication. Patients' response to medical advice.
TL;DR: A study of 800 outpatient visits to Children's Hospital of Los Angeles as discussed by the authors explored the effect of verbal interaction between doctor and patient on patient satisfaction and follow-through on follow-up.