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Journal ArticleDOI

The Role of Smartphones in Mediating the Touristic Experience

Dan Wang, +2 more
- 01 Jan 2012 - 
- Vol. 51, Iss: 4, pp 371-387
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TLDR
In this article, the authors explored the mediation mechanisms of smartphones by examining stories provided by travelers related to their use of smartphones (and associated applications) for traveling purposes, revealing that smartphones can change tourists' behavior and emotional states by addressing a wide variety of information needs; in particular, the instant information support of smartphones enables tourists to more effectively solve problems, share experiences, and "store" memories.
Abstract
Mobile phones have evolved to be smart computers (smartphones) supporting a wide range of information services that can be accessed anytime and from (almost) anywhere. With the increasing number of users and greater incursion into people's life, smartphones have the potential to significantly influence the touristic experience. This study explores the mediation mechanisms of smartphones by examining stories provided by travelers related to their use of smartphones (and associated applications) for traveling purposes. The results reveal that smartphones can change tourists' behavior and emotional states by addressing a wide variety of information needs; in particular, the instant information support of smartphones enables tourists to more effectively solve problems, share experiences, and "store" memories. The implications of these findings are important in that they suggest a huge potential for smartphones in changing many aspects of the tourism business. © 2012 SAGE Publications.

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References
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Content analysis: an introduction to its methodology

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TL;DR: In this article, the authors present a comprehensive review of the literature on content analysis in the field of qualitative research, focusing on the role of focus groups and focus groups in the research process.
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TL;DR: The Content Analysis Guidebook provides an accessible core text for upper-level undergraduates and graduate students across the social sciences that unravels the complicated aspects of content analysis.
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The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun

TL;DR: In this paper, the authors argue for the recognition of important experiential aspects of consumption, such as the symbolic, hedonic, and esthetic nature of the experience of consumption.
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TL;DR: In this article, Content Classification and Interpretation Techniques of Content Analysis issues in Content Analysis are discussed and an overview of the content classification and interpretation techniques of content analysis issues are discussed.
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