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The validity of using analogue patients in practitioner-patient communication research: systematic review and meta-analysis.

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TLDR
A meta-analysis revealed that analogue patients’ evaluations of practitioners’ communication are not subject to ceiling effects, implying that analog patients can be included as proxies for clinical patients in studies on communication, taken some described precautions into account.
Abstract
When studying the patient perspective on communication, some studies rely on analogue patients (patients and healthy subjects) who rate videotaped medical consultations while putting themselves in the shoes of the video-patient. To describe the rationales, methodology, and outcomes of studies using video-vignette designs in which videotaped medical consultations are watched and judged by analogue patients. Pubmed, Embase, Psychinfo and CINAHL databases were systematically searched up to February 2012. Data was extracted on: study characteristics and quality, design, rationales, internal and external validity, limitations and analogue patients’ perceptions of studied communication. A meta-analysis was conducted on the distribution of analogue patients’ evaluations of communication. Thirty-four studies were included, comprising both scripted and clinical studies, of average-to-superior quality. Studies provided unspecific, ethical as well as methodological rationales for conducting video-vignette studies with analogue patients. Scripted studies provided the most specific methodological rationales and tried the most to increase and test internal validity (e.g. by performing manipulation checks) and external validity (e.g. by determining identification with video-patient). Analogue patients’ perceptions of communication largely overlap with clinical patients’ perceptions. The meta-analysis revealed that analogue patients’ evaluations of practitioners’ communication are not subject to ceiling effects. Analogue patients’ evaluations of communication equaled clinical patients’ perceptions, while overcoming ceiling effects. This implies that analogue patients can be included as proxies for clinical patients in studies on communication, taken some described precautions into account. Insights from this review may ease decisions about including analogue patients in video-vignette studies, improve the quality of these studies and increase knowledge on communication from the patient perspective.

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Provider interaction with the electronic health record: the effects on patient-centered communication in medical encounters.

TL;DR: Clinicians may benefit from using communication strategies that maintain the flow of conversation when working with the computer, as well as from learning EHR management skills that prevent extended periods of gaze at computer and long periods of silence.
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Reducing patients' anxiety and uncertainty, and improving recall in bad news consultations

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The power of clinicians' affective communication: how reassurance about non-abandonment can reduce patients' physiological arousal and increase information recall in bad news consultations. An experimental study using analogue patients.

TL;DR: The findings suggest that clinicians need to deal with patients' emotions before providing additional medical information and that affective communication can decrease this evoked physiological arousal and might be partly responsible for analogue patients' enhanced information recall.
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Explicit Prognostic Information and Reassurance About Nonabandonment When Entering Palliative Breast Cancer Care: Findings From a Scripted Video-Vignette Study

TL;DR: In this article, the effect of explicit prognostic information and reassurance about nonabandonment at the transition to palliative care was assessed by using multilevel analyses that explored the moderating influences of monitoring/blunting scores.
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Developing and administering scripted video vignettes for experimental research of patient-provider communication.

TL;DR: This work discusses methodological considerations when developing and administering scripted video vignettes, and provides a first checklist of the methodological considerations in each phase, to suggest guidelines enabling more informed decisions when designing and conducting studies.
References
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Book

Multilevel Analysis: Techniques and Applications

Joop J. Hox
TL;DR: This work focuses on the development of a single model for Multilevel Regression, which has been shown to provide good predictive power in relation to both the number of cases and the severity of the cases.
Journal ArticleDOI

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TL;DR: It is suggested that the development of the lateral verbal communication system in man derives from a more ancient communication system based on recognition of hand and face gestures.

Research report Premotor cortex and the recognition of motor actions

TL;DR: In the monkey premotor cortex there are neurons that discharge both when the monkey performs an action and when he observes a similar action made by another monkey or by the experimenter as mentioned in this paper.
Journal Article

Effective physician-patient communication and health outcomes: a review

TL;DR: The quality of communication both in the history-taking segment of the visit and during discussion of the management plan was found to influence patient health outcomes.
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Empathy for Pain Involves the Affective but not Sensory Components of Pain

TL;DR: Only that part of the pain network associated with its affective qualities, but not its sensory qualities, mediates empathy, suggesting that the neural substrate for empathic experience does not involve the entire "pain matrix".
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