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Use of web-based group decision support for crisis management
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A review and critique of the literature on Web-based group decision support systems (wGDSS) can be found in this paper, where the authors report on a small scale experiment using ThinkTank to manage an issue to do with food safety.Abstract:
Web-based group decision support systems (wGDSS) are becoming more common in organizations. In this paper, we provide a review and critique of the literature on wGDSS, raising a number of issues that need addressing. Then we report on a small scale experiment using Groupsystems ThinkTank to manage an issue to do with food safety. We also describe how we propose to use ThinkTank in a crisis situation.read more
Citations
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References
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A foundation for the study of group decision support systems
TL;DR: A conceptual overview of GDSS based on an information-exchange perspective of decision making is presented, and a multi-dimensional taxonomy of systems is proposed as an organizing framework for research in the area.
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Understanding user evaluations of information systems
TL;DR: TTF focuses on the degree to which systems characteristics match user task needs, and proposes task-technology fit (TTF), a user evaluation construct defined within a theoretical perspective that can usefully link underlying systems to their relevant impacts.