scispace - formally typeset
Open AccessBook

Business Research Methods

Alan Bryman, +1 more
Reads0
Chats0
TLDR
In this paper, the authors present a review of the literature in business research and discuss the nature of qualitative and quantitative research, and break down the quantitative/qualitative divide by combining quantitative and qualitative research.
Abstract
PART 1 1. Business research strategies 2. Research designs 3. Planning a research project and formulating research questions 4. Getting Started: reviewing the literature 5. Ethics in business research PART 2 6. The nature of quantitative research 7. Sampling 8. Structured interviewing 9. Self-completion questionnaires 10. Asking questions 11. Structured observation 12. Content analysis 13. Secondary analysis and official statistics 14. Quantitative data analysis 15. Using SPSS for Windows PART 3 16. The nature of qualitative research 17. Ethnography and participant observation 18. Interviewing in qualitative research 19. Focus groups 20. Language in qualitative research 21. Documents as sources of data 22. Qualitative data analysis 23. Computer-assisted qualitative data analysis: Using NVivo PART 4 24. Breaking down the quantitative/qualitative divide 25. Combining quantitative and qualitative research 26. Internet research methods 27. Writing up business research

read more

Citations
More filters
Journal ArticleDOI

Social responsibilities of MNCs in downsizing operations

TL;DR: In this article, the authors used a theoretical framework consisting of stakeholder theory and legitimacy theory together with the concept of social contract to contribute to the understanding of the social aspects of corporate social responsibility by studying a case of organizational downsizing.
Journal ArticleDOI

Is mobile payment still relevant in the fintech era

TL;DR: This study analyzes whether mobile payment is still relevant in the fintech era and compares three mobile payment projects – Oi Paggo in Brazil, TCASH in Indonesia, and M-PESA in Kenya – as case studies to argue that mobile payment systems currently operate in such complex and multidimensional networks and compete for producing and providing value to the customers on the basis of these infrastructures.
Journal ArticleDOI

Individual attitudes and organisational knowledge sharing

Jen-te Yang
- 01 Apr 2008 - 
TL;DR: In this article, the authors explore how employees process information after they have collected it, and investigate how individual attitudes to learning, sharing and storing influence organisational knowledge sharing, and suggest that front-line managers should help rank-and-file employees to both learn and share knowledge and encourage the habituation of such behaviour patterns.
Journal ArticleDOI

Call centre management: responsibilities and performance

TL;DR: In this paper, the authors investigate call centre management from the perspective of the managers, particularly what the key management responsibilities are in managing call centres and the key performance indicators (KPIs) used in managing the call centres.