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Journal ArticleDOI

E-Commerce Recommendation Applications

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TLDR
An explanation of how recommender systems are related to some traditional database analysis techniques is presented, and a taxonomy ofRecommender systems is created, including the inputs required from the consumers, the additional knowledge required from a database, the ways the recommendations are presented to consumers,The technologies used to create the recommendations, and the level of personalization of the recommendations.
Abstract
i>Recommender systems are being used by an ever-increasing number of E-commerce sites to help consumers find products to purchase. What started as a novelty has turned into a serious business tool. Recommender systems use product knowledge—either hand-coded knowledge provided by experts or “mined” knowledge learned from the behavior of consumers—to guide consumers through the often-overwhelming task of locating products they will like. In this article we present an explanation of how recommender systems are related to some traditional database analysis techniques. We examine how recommender systems help E-commerce sites increase sales and analyze the recommender systems at six market-leading sites. Based on these examples, we create a taxonomy of recommender systems, including the inputs required from the consumers, the additional knowledge required from the database, the ways the recommendations are presented to consumers, the technologies used to create the recommendations, and the level of personalization of the recommendations. We identify five commonly used E-commerce recommender application models, describe several open research problems in the field of recommender systems, and examine privacy implications of recommender systems technology.

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References
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Proceedings ArticleDOI

Mining association rules between sets of items in large databases

TL;DR: An efficient algorithm is presented that generates all significant association rules between items in the database of customer transactions and incorporates buffer management and novel estimation and pruning techniques.
Journal Article

Zero defections: quality comes to services.

TL;DR: Defection rates are not just a measure of service quality; they are also a guide for achieving it; by listening to the reasons why customers defect, managers learn exactly where the company is falling short and where to direct their resources.
Proceedings ArticleDOI

GroupLens: an open architecture for collaborative filtering of netnews

TL;DR: GroupLens is a system for collaborative filtering of netnews, to help people find articles they will like in the huge stream of available articles, and protect their privacy by entering ratings under pseudonyms, without reducing the effectiveness of the score prediction.
Posted Content

Empirical Analysis of Predictive Algorithms for Collaborative Filtering

TL;DR: In this article, the authors compare the predictive accuracy of various methods in a set of representative problem domains, including correlation coefficients, vector-based similarity calculations, and statistical Bayesian methods.
Proceedings Article

Empirical analysis of predictive algorithms for collaborative filtering

TL;DR: Several algorithms designed for collaborative filtering or recommender systems are described, including techniques based on correlation coefficients, vector-based similarity calculations, and statistical Bayesian methods, to compare the predictive accuracy of the various methods in a set of representative problem domains.
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