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FRAM: the functional resonance analysis method, modelling complex socio-technical systems
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Designing System Reforms: Using a Systems Approach to Translate Incident Analyses into Prevention Strategies
TL;DR: In this paper, a series of systems-thinking prevention strategies were designed in response to the analysis of multiple incidents in the led outdoor activity (LOA) sector in Australia, which delivers supervised or instructed outdoor activities such as canyoning, sea kayaking, rock climbing and camping.
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Implementing Information and Communication Technology to Support Community Aged Care Service Integration: Lessons from an Australian Aged Care Provider
Heather E. Douglas,Andrew Georgiou,Amina Tariq,Mirela Prgomet,Andrew Warland,Pauline Armour,Johanna I. Westbrook +6 more
TL;DR: There is value in explicitly modelling the work processes that emerge as a consequence of ICT, and continuous evaluation of the match between ICT and work processes will help aged care organisations to achieve higher levels of I CT maturity that support their efforts to provide integrated care to clients.
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A sociotechnical design toolkit for bridging the gap between systems-based analyses and system design
TL;DR: It is concluded that the Cognitive Work Analysis Design Toolkit provides a useful approach for translating human factors analyses into design concepts.
Journal ArticleDOI
Methodological issues in systems Human Factors and Ergonomics: Perspectives on the research–practice gap, reliability and validity, and prediction
Paul M. Salmon,Gemma J. M. Read,Guy H. Walker,Nicholas J. Stevens,Adam Hulme,Scott McLean,Neville A. Stanton +6 more
TL;DR: This article revisits each issue of systems Human Factors and Ergonomics, with each co‐author providing their own perspective on the extent and causes of each issue, and their resolution.
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Safer paediatric surgical teams: A 5-year evaluation of crew resource management implementation and outcomes
Carl Savage,F Andrew Gaffney,F Andrew Gaffney,Laith Hussain-Alkhateeb,Pia Olsson Ackheim,Gunilla Henricson,Irini Antoniadou,Mats Hedsköld,Karin Pukk Härenstam,Karin Pukk Härenstam +9 more
TL;DR: Implementation of a comprehensive CRM program including associated safety tools created sustained adherence to new work practices and improved non-technical and technical skills, surgical outcomes and safety culture.