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FRAM: the functional resonance analysis method, modelling complex socio-technical systems
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A Failure Mapping and Genealogical Research on Metro Operational Incidents
TL;DR: A failure mapping model is proposed to depict the fault-to-incident propagation path and a method of locating the fault faster by checking the troubleshooting card of each fault propagation point is introduced.
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Reflecting Abstraction Hierarchy of a Chemical Processing System on Standard Operating Procedures
TL;DR: This study models a 3-phase separation system, a common oil-water separation process, using an abstraction-decomposition space (ADS) as a functional structure of the system and applies abstraction hierarchy (AH), one of two dimensions of ADS, to the steps of the SOPs used in the 3- phase separation system.
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On Cognitive Assistant Robots for Reducing Variability in Industrial Human-Robot Activities
TL;DR: In this article, the use of a cognitive assistant robot can contribute to improving task effectiveness and productivity, providing autonomy for the human supervisor to make decisions, providing or improving human operators' skills, and giving feedback to the human operator in the loop.
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Human Factors and Ergonomics in Sport and Outdoor Recreation: From individuals and their equipment to complex sociotechnical systems and their frailties
TL;DR: HAL is a multi-disciplinary open access archive for the deposit and dissemination of scientific research documents, whether they are published or not, for teaching and research institutions in France or abroad, or from public or private research centers.
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Cutting cost in service systems: Are you running with scissors?
TL;DR: Fundamental epistemological limitations of commonly employed cost models when dealing with the characteristics of systems, particularly service systems, which may hinder the ability to take appropriate action for cost reductions are revealed.