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Journal ArticleDOI

Human-computer interaction: psychology as a science of design.

John M. Carroll
- 01 Jan 1997 - 
- Vol. 48, Iss: 1, pp 61-83
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TLDR
Human-computer interaction study has progressively integrated its scientific concerns with the engineering goal of improving the usability of computer systems and applications, which has resulted in a body of technical knowledge and methodology.
Abstract
Human-computer interaction (HCI) study is the region of intersection between psychology and the social sciences, on the one hand, and computer science and technology, on the other. HCI researchers analyze and design specific user interface technologies (e.g. pointing devices). They study and improve the processes of technology development (e.g. task analysis, design rationale). They develop and evaluate new applications of technology (e.g. word processors, digital libraries). Throughout the past two decades, HCI has progressively integrated its scientific concerns with the engineering goal of improving the usability of computer systems and applications, which has resulted in a body of technical knowledge and methodology. HCI continues to provide a challenging test domain for applying and developing psychological and social theory in the context of technology development and use.

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Better to be frustrated than bored: The incidence, persistence, and impact of learners' cognitive-affective states during interactions with three different computer-based learning environments

TL;DR: Findings suggest that significant effort should be put into detecting and responding to boredom and confusion, with a particular emphasis on developing pedagogical interventions to disrupt the ''vicious cycles'' which occur when a student becomes bored and remains bored for long periods of time.
Journal ArticleDOI

Controlling the Information Flow: Effects on Consumers' Decision Making and Preferences

TL;DR: The results show that controlling the information flow can help consumers better match their preferences, have better memory and knowledge about the domain they are examining, and be more confident in their judgments, but it is also shown that controlled information flow creates demands on processing resources and therefore under some circumstances can have detrimental effects on consumers' ability to utilize information.
Journal ArticleDOI

Understanding continued information technology usage behavior: a comparison of three models in the context of mobile internet

Abstract: This study examines the utility of three prospective models for understanding the continued IT usage behavior. The three models include: Expectation-Confirmation Model in IT Domain (ECM-IT), Technology Acceptance Model (TAM), and a hybrid model integrating TAM and ECM-IT (extended ECM-IT). Based on a survey of 1826 mobile Internet users, the LISREL analysis shows that all three models meet the various goodness-of-fit criteria. When compared using special indices for differentiating among alternative good models, TAM has the best fit to the data followed by ECM-IT, and the extended ECM-IT. In terms of variance explained for intention to continue IT usage, the extended ECM-IT has the highest R2 (67%) followed by TAM (63%), and ECM-IT (50%). We conclude that TAM is the most parsimonious and generic model that can be used to study both initial and continued IT adoption; the extended ECM-IT explains continued IT usage behavior as well as TAM; and both the ECM-IT and extended ECM-IT models provide additional information to increase our understanding of continued IT usage.
Journal ArticleDOI

Understanding the Adoption of Multipurpose Information Appliances: The Case of Mobile Data Services

TL;DR: The findings show that the determinants of multipurpose information appliance adoption decisions are not only different from those in the workplace, but are also dependent on the nature of the target technology and its usage context.
Journal ArticleDOI

The evolution, challenges, and future of knowledge representation in product design systems

TL;DR: The goal of this paper is to review both the understanding of the field and the support tools that exist for the purpose, and identify the trends and possible directions research can evolve in the future.
References
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Book

The Ecological Approach to Visual Perception

TL;DR: The relationship between Stimulation and Stimulus Information for visual perception is discussed in detail in this article, where the authors also present experimental evidence for direct perception of motion in the world and movement of the self.
Journal ArticleDOI

Dilemmas in a general theory of planning

TL;DR: The search for scientific bases for confronting problems of social policy is bound to fail, becuase of the nature of these problems as discussed by the authors, whereas science has developed to deal with tame problems.
Book

Usability Engineering

Jakob Nielsen
TL;DR: This guide to the methods of usability engineering provides cost-effective methods that will help developers improve their user interfaces immediately and shows you how to avoid the four most frequently listed reasons for delay in software projects.
Book

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TL;DR: A new edition of Simon's classic work on artificial intelligence as mentioned in this paper adds a chapter that sorts out the current themes and tools for analyzing complexity and complex systems, taking into account important advances in cognitive psychology and the science of design while confirming and extending Simon's basic thesis that a physical symbol system has the necessary and sufficient means for intelligent action.
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Human Problem Solving

TL;DR: The aim of the book is to advance the understanding of how humans think by putting forth a theory of human problem solving, along with a body of empirical evidence that permits assessment of the theory.