Knowledge management applied to e-government services: the use of an ontology
John Fraser,Nicholas J. Adams,Ann Macintosh,Andy McKay-Hubbard,Tomás Pariente Lobo,Pablo Fernandez Pardo,Rafael Cañadas Martínez,Jesús Sobrado Vallecillo +7 more
- pp 116-126
Reads0
Chats0
TLDR
The development and use of an ontology of e-government services, based on the SmartGov project, is described, which identifies the knowledge required to deliver e- government transaction services and describes the use of a domain map to assist in knowledge management.Abstract:
This paper is about the development and use of an ontology of e-government services. We identify the knowledge required to deliver e-government transaction services. Based on the SmartGov project, we describe the use of a domain map to assist in knowledge management and motivate the use of an ontology as a domain map. We describe the development of the e-government service ontology and give a few examples of its definitions. We explain why the SmartGov project has adopted taxonomies, derived from the ontology, as its domain map. We highlight issues in ontology development and maintenance.read more
Citations
More filters
Book ChapterDOI
Domain specific process modelling in public administrations: the PICTURE-approach
TL;DR: The PICTURE-method applies the domain vocabulary to efficiently capture the process landscape of a public organisation and is able to detect holistic reorganisation potentials within the entire administration.
Journal Article
Semantic Web for E-government
TL;DR: In this article, the authors identify semantic problems in e-government as prerequisite for discussing the requirements for the application of Semantic Web technologies, and present a research agenda aiming to guide and support the use of semantic web technologies in eGovernment.
Journal ArticleDOI
Building Semantic Webs for e-government with Wiki technology
TL;DR: This paper proposes the design of a two-layer semantic Wiki web, which consists of a content Wiki, largely identical to the traditional web and a semantic layer, also maintained within the Wiki, that describes semantic relationships.
Book ChapterDOI
Paving the Way to eGovernment Transformation: Interoperability Registry Infrastructure Development
Aikaterini-Maria Sourouni,Fenareti Lampathaki,Spiros Mouzakitis,Yannis Charalabidis,Dimitris Askounis +4 more
TL;DR: The creation of an eGovernment ontology, and the development of a knowledge-based registry of governmental services in Greece are presented, resulting in an important tool for achieving interoperable eGovernment transformation.
Book ChapterDOI
Semantic Web for e-Government
TL;DR: The paper seeks to identify “semantic problems” in e-government as prerequisite for discussing the requirements for the application of Semantic Web technologies.
References
More filters
Journal ArticleDOI
Developing fully functional E-government: A four stage model
Karen Layne,Jungwoo Lee +1 more
TL;DR: Different stages of e-government development are described and a ‘stages of growth’ model for fully functional e-Government is proposed, which outlines the multi-perspective transformation within government structures and functions as they make transitions to e- government through each stage.
Book
Gazing into the oracle : the Delphi method and its application to social policy and public health
Erio Ziglio,Michael Adler +1 more
TL;DR: Theoretical, Methodological and Practical Issues Arising out of the Delphi Method, Armando Rotondi and David Gustafson.
Journal ArticleDOI
The Enterprise Ontology
TL;DR: The Enterprise Ontology was developed within the Enterprise Project, a collaborative effort to provide a framework for enterprise modelling, and was built to serve as a basis for this framework which includes methods and a computer tool set for enterprise modeling.
Ontologies and Knowledge Bases. Towards a Terminological Clarification
TL;DR: It is argued for the need of clear terminological choices regarding the technical use of terms like "ontology", "conceptualization" and "ontological commitment" in the current debate in AI, and the possible confusion between an ontology intended as a particular conceptual framework at the knowledge level and a concrete artifact at the symbol level.
Journal ArticleDOI
A collaborative approach to ontology design
TL;DR: Creating a general ontology characterizing the conduct of knowledge management and its implications for knowledge management is described.