Journal ArticleDOI
Servant leadership and serving culture: Influence on individual and unit performance
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In this article, a sample of 961 employees working in 71 restaurants of a moderately sized restaurant chain was used to investigate a key tenet of servant leadership theory, that servant leaders guide followers to emula...Abstract:
In a sample of 961 employees working in 71 restaurants of a moderately sized restaurant chain, we investigated a key tenet of servant leadership theory—that servant leaders guide followers to emula...read more
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Servant leadership: A systematic review and call for future research.
TL;DR: In this article, an integrative and comprehensive review of the 285 articles on servant leadership spanning 20 years (1998-2018) is presented. But, a lack of coherence and clarity around the construct has impeded its theory development.
Journal ArticleDOI
Servant leadership: Validation of a short form of the SL-28
TL;DR: A 7-item measure of global servant leadership, based on Liden, Wayne, Zhao, and Henderson's (2008) 28-item servant leadership measure (SL-28), is introduced in this article.
Journal ArticleDOI
How Servant Leadership Influences Organizational Citizenship Behavior: The Roles of LMX, Empowerment, and Proactive Personality
TL;DR: Li et al. as discussed by the authors investigated the salience of mediating mechanisms of leader-member exchange (LMX) and psychological empowerment in explaining the process by which servant leaders elicit discretionary OCB among followers and examined the role of followers' proactive personality in moderating the indirect effects of servant leadership on organizational citizenship behavior.
Journal ArticleDOI
How does a servant leader fuel the service fire? A multilevel model of servant leadership, individual self identity, group competition climate, and customer service performance.
TL;DR: It is found that hair stylists' self-identity embedded in the group, namely, self-efficacy and group identification, partially mediated the positive effect of salon managers' servant leadership on stylist' service performance as rated by the customers, after taking into account the positive influence of transformational leadership.
Journal ArticleDOI
When ethical leader behavior breaks bad: How ethical leader behavior can turn abusive via ego depletion and moral licensing.
TL;DR: It was found that leaders' displays of ethical behavior were positively associated with increases in abusive behavior the following day, and attention is needed to balance the benefits of ethical leader behaviors for recipients against the challenges that such behaviors pose for actors.
References
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Journal ArticleDOI
Social learning theory
TL;DR: In this article, an exploración de the avances contemporaneos en la teoria del aprendizaje social, con especial enfasis en los importantes roles que cumplen los procesos cognitivos, indirectos, and autoregulatorios.
Book
A Theory of Human Motivation
Abstract: 1. The integrated wholeness of the organism must be one of the foundation stones of motivation theory. 2. The hunger drive (or any other physiological drive) was rejected as a centering point or model for a definitive theory of motivation. Any drive that is somatically based and localizable was shown to be atypical rather than typical in human motivation. 3. Such a theory should stress and center itself upon ultimate or basic goals rather than partial or superficial ones, upon ends rather than means to these ends. Such a stress would imply a more central place for unconscious than for conscious motivations. 4. There are usually available various cultural paths to the same goal. Therefore conscious, specific, local-cultural desires are not as fundamental in motivation theory as the more basic, unconscious goals. 5. Any motivated behavior, either preparatory or consummatory, must be understood to be a channel through which many basic needs may be simultaneously expressed or satisfied. Typically an act has more than one motivation. 6. Practically all organismic states are to be understood as motivated and as motivating. 7. Human needs arrange themselves in hierarchies of prepotency. That is to say, the appearance of one need usually rests on the prior satisfaction of another, more pre-potent need. Man is a perpetually wanting animal. Also no need or drive can be treated as if it were isolated or discrete; every drive is related to the state of satisfaction or dissatisfaction of other drives. 8. Lists of drives will get us nowhere for various theoretical and practical reasons. Furthermore any classification of motivations
Book
Organizational Culture and Leadership
TL;DR: A review of the book "Organizational Culture and Leadership" by Edgar H. Schein is given in this article, where the authors present a review of their approach to organizational culture and leadership.
Book ChapterDOI
The social identity theory of intergroup behavior
Henri Tajfel,John C. Turner +1 more
TL;DR: A theory of intergroup conflict and some preliminary data relating to the theory is presented in this article. But the analysis is limited to the case where the salient dimensions of the intergroup differentiation are those involving scarce resources.
Posted Content
Organizational Culture and Leadership
TL;DR: In this article, the author analyzes the maturing research in the field of organization studies - the available ethnographic methods, participant observation, qualitative research, and clinical research, concluding that culture functions to solve an organization's basic problems of surviving in the external environment and integrating its internal processes to ensure its continued survival.