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Open AccessJournal ArticleDOI

The impact of interpersonal environment on burnout and organizational commitment

TLDR
In this paper, the authors found that high burnout was related to diminished organizational commitment, which was also related to aspects of the interpersonal environment of the organization, and that frequent contact with personnel in the organization is related to the development of burnout at each stage.
Abstract
Summary Organizational commitment and burnout were related to interpersonal relationships of nurses in a small general hospital. Regular communication contacts among personnel were differentiated as supervisor or coworker contact, and these categories were further differentiated into pleasant and unpleasant contacts. The results were consistent with a view of burnout in which emotional exhaustion leads to greater depersonalization which subsequently leads to diminished personal accomplishment. Interpersonal contact with personnel in the organization was related to the development of burnout at each stage. Patterns of pleasant and unpleasant contacts with supervisors and coworkers were related to the three aspects of burnout in a distinct manner. High burnout was related to diminished organizational commitment, which was also related to aspects of the interpersonal environment of the organization. The results are discussed in the context of a comprehensive approach to psychological adjustment to a worksetting.

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Citations
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Journal ArticleDOI

The job demands-resources model of burnout

TL;DR: Results confirmed the 2-factor structure (exhaustion and disengagement) of a new burnout instrument--the Oldenburg Burnout Inventory--and suggested that this structure is essentially invariant across occupational groups.
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A meta-analytic examination of the correlates of the three dimensions of job burnout.

TL;DR: This meta-analysis examined how demand and resource correlates and behavioral and attitudinal correlates were related to each of the 3 dimensions of job burnout, finding that emotional exhaustion was more strongly related to the demand correlates than to the resource correlates.
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Burnout and Work Engagement among Teachers.

TL;DR: In this paper, the authors proposed that there are two parallel processes involved in work-related well-being among teachers, namely an energetical process (i.e., job demands→ burnout/engagement→ ill health) and a motivational process.
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A Review and an Integration of Research on Job Burnout

TL;DR: In this article, the authors present a conceptual framework for understanding the dynamics of burnout, including determinants of and interrelationships among the three burnout components, including emotional exhaustion, depersonalization, and diminished personal accomplishment.
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Using the job demands-resources model to predict burnout and performance

TL;DR: In this paper, the authors used the job demands-resources model to examine the relationship between job characteristics, burnout, and (other-ratings of) performance, and found that job demands (e.g., work pressure and emotional demands) would be the most important antecedents of the exhaustion component of burnout.
References
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Journal ArticleDOI

The measurement of experienced burnout

TL;DR: A scale designed to assess various aspects of the burnout syndrome was administered to a wide range of human services professionals as discussed by the authors, and three subscales emerged from the data analysis: emotional exhaustion, depersonalization, and personal accomplishment.
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The Measurement of Organizational Commitment.

TL;DR: The Organizational Commitment Questionnaire (OCQ) as discussed by the authors ) is a measure of employee commitment to work organizations, developed by Porter and his colleagues, which is based on a series of studies among 2563 employees in nine divergent organizations.
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Role Conflict and Ambiguity in Complex Organizations.

TL;DR: In this article, the authors describe the development and testing of questionnaire measures of role conflict and ambiguity and show that these two constructs are factorially identifiable and independent, and that they tend to correlate with measures of organizational and managerial practices and leader behavior.