Open AccessJournal Article
The quest for organizational flexibility: Driving changes in business processes through the identification of relevant context
TLDR
The ORGANON method describes a semi-structured procedural guide alongside with a set of criteria and a matrix for analyzing ontological transactions, which can be used to identify which context information can be considered relevant to a business process.Abstract:
Purpose
- The purpose of this paper is to propose a method for identifying business process-relevant contextual information that is likely to impact on the process goal. The ORGANON method describes a semi-structured procedural guide alongside with a set of criteria and a matrix for analyzing ontological transactions, which can be used to identify which context information can be considered relevant to a business process.
Design/methodology/approach
- The authors report on an evaluation of the ORGANON method through a case study conducted in an organization that works in the social security domain.
Findings
- The results provide evidences of the feasibility of the method application in this scenario.
Originality/value
- Our research contributes to the literature on business processes flexibility, specifically through a proposal for context identification that can be extended to current techniques for business process modeling and in turn forms the basis for existing approaches for making business processes more flexible. The work has implications for the strategic management of organizations, by suggesting a method that provides informational support to decision makers about when, where and why business processes need to be adapted.read more
Citations
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Context-Aware Business Process Management
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TL;DR: The findings of this study call for more context awareness in BPM method design and for a stronger focus on explorative BPM, and provide insights into the status quo of existing BPM methods.
References
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Book Chapter
Case study research
TL;DR: The comprehensive and accessible nature of this collection will make it an essential and lasting handbook for researchers and students studying organizations.
Journal Article
The ambidextrous organization.
TL;DR: Building an ambidextrous organizations allows executives to pioneer radical or disruptive innovations while also pursuing incremental gains, and the structure itself, combining organizational separation with senior team integration, is not difficult to understand.
Book
Business Process Management: Concepts, Languages, Architectures
TL;DR: Matthias Weske argues that all communities involved need to have a common understanding of the different aspects of business process management, and details the complete business process lifecycle from the modeling phase to process enactment and improvement, taking into account all different stakeholders involved.
Journal ArticleDOI
Extending the two-stage information systems continuance model: incorporating UTAUT predictors and the role of context
TL;DR: The results support the expanded model that provides a rich understanding of the changes in the pre‐usage beliefs and attitudes through the emergent constructs of disconfirmation and satisfaction, ultimately influencing IS continuance intention.