Journal ArticleDOI
The situational interview.
About:
This article is published in Journal of Applied Psychology.The article was published on 1980-08-01. It has received 367 citations till now. The article focuses on the topics: Validity & Situational ethics.read more
Citations
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Building a Practically Useful Theory of Goal Setting and Task Motivation
Edwin A. Locke,Gary P. Latham +1 more
TL;DR: The authors summarize 35 years of empirical research on goal-setting theory, describing the core findings of the theory, the mechanisms by which goals operate, moderators of goal effects, the relation of goals and satisfaction, and the role of goals as mediators of incentives.
Journal ArticleDOI
The Service Encounter: Diagnosing Favorable and Unfavorable Incidents:
TL;DR: In this article, the authors collected 700 incidents from customers of airlines, hotels, and restaurants and used the critical incident method to identify the most frequent service encounter from the customer's point of view.
Journal ArticleDOI
Building a practically useful theory of goal setting and task motivation. A 35-year odyssey.
Edwin A. Locke,Gary P. Latham +1 more
TL;DR: In this paper, the authors summarize 35 years of empirical research on goal-setting theory and describe the core findings of the theory, the mechanisms by which goals operate, moderators of goal effects, the relation of goals and satisfaction, and the role of goals as mediators of incentives.
Journal ArticleDOI
Application of cognitive, skill-based, and affective theories of learning outcomes to new methods of training evaluation.
TL;DR: In this paper, a classification scheme for evaluating learning outcomes is proposed, where learning constructs are derived from a variety of research domains, such as cognitive, social, and instructional psychology and human factors.
Journal ArticleDOI
A personality trait-based interactionist model of job performance.
Robert P. Tett,Dawn D. Burnett +1 more
TL;DR: A model is proposed that distinguishes among 5 situational features relevant to trait expression (job demands, distracters, constraints, releasers, and facilitators), operating at task, social, and organizational levels and promotes useful discussion of critical issues, including situational specificity, personality-oriented job analysis, team building, and work motivation.
References
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Journal ArticleDOI
Toward a theory of task motivation and incentives
TL;DR: In this paper, the authors summarized and integrated research concerned with a long-neglected topic in psychology: the relationship between conscious goals and intentions and task performance, and concluded that any adequate theory of task motivation must take account of the individual's conscious intentions and intentions.
Journal ArticleDOI
Retranslation of expectations: An approach to the construction of unambiguous anchors for rating scales.
Journal ArticleDOI
A Review of Research on the Application of Goal Setting in Organizations.
Gary P. Latham,Gary Yukl +1 more
TL;DR: In this article, the authors reviewed research on goal setting in organizations in order to evaluate Locke's theory of goal setting and to determine the practical feasibility of this technique for increasing employee motiva...
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