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User Acceptance of Information Technology: Toward a Unified View
TLDR
TAUT provides a useful tool for managers needing to assess the likelihood of success for new technology introductions and helps them understand the drivers of acceptance in order to proactively design interventions targeted at populations of users that may be less inclined to adopt and use new systems.Abstract:
Information technology (IT) acceptance research has yielded many competing models, each with different sets of acceptance determinants. In this paper, we:
(1) review user acceptance literature and discuss eight prominent models,
(2) empirically compare the eight models and their extensions,
(3) formulate a unified model that integrates elements across the eight models, and
(4) empirically validate the unified model.
The eight models reviewed are the theory of reasoned action, the technology acceptance model, the motivational model, the theory of planned behavior, a model combining the technology acceptance model and the theory of planned behavior, the model of PC utilization, the innovation diffusion theory, and the social cognitive theory. Using data from four organizations over a six-month period with three points of measurement, the eight models explained between 17 percent and 53 percent of the variance in user intentions to use information technology. Next, a unified model, called the Unified Theory of Acceptance and Use of Technology (UTAUT), was formulated, with four core determinants of intention and usage, and up to four moderators of key relationships. UTAUT was then tested using the original data and found to outperform the eight individual models (adjusted R2 of 69 percent). UTAUT was then confirmed with data from two new organizations with similar results (adjusted R2 of 70 percent). UTAUT thus provides a useful tool for managers needing to assess the likelihood of success for new technology introductions and helps them understand the drivers of acceptance in order to proactively design interventions (including training, marketing, etc.) targeted at populations of users that may be less inclined to adopt and use new systems. The paper also makes several recommendations for future research including developing a deeper understanding of the dynamic influences studied here, refining measurement of the core constructs used in UTAUT, and understanding the organizational outcomes associated with new technology use.read more
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Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology
TL;DR: In this paper, the authors extended the unified theory of acceptance and use of technology (UTAUT) to study acceptance of technology in a consumer context and proposed UTAUT2 incorporating three constructs into UTAAUT: hedonic motivation, price value, and habit.
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Unified Theory of Acceptance and Use of Technology: A Synthesis and the Road Ahead
TL;DR: A multi-level framework that integrates the notion of research context and cross-context theorizing with the theory evaluation framework to synthesize the existing UTAUT extensions across both the dimensions and the levels of the research context is proposed.
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Proposing the Online Community Self-Disclosure Model: The Case of Working Professionals in France and the UK Who Use Online Communities
TL;DR: This research proposes an online community self-disclosure model, tested in a cross-cultural setting using data provided by French and British working professionals, based on social exchange theory and social penetration theory, and finds that French participants had higher scores on horizontal individualism than British participants.
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Modeling Citizen Satisfaction with Mandatory Adoption of an E-Government Technology
Frank K. Y. Chan,James Y.L. Thong,Viswanath Venkatesh,Susan A. Brown,Paul Jen-Hwa Hu,Kar Yan Tam +5 more
TL;DR: A model of mandatory citizen adoption of an e-government technology is developed and test and finds that the various factors tied to the different stages in launching the technology predict key technology adoption variables that, in turn, predict citizen satisfaction with e- government technology.
Journal ArticleDOI
Metaverse beyond the hype: Multidisciplinary perspectives on emerging challenges, opportunities, and agenda for research, practice and policy
Yogesh K. Dwivedi,Laurie Hughes,Abdullah M. Baabdullah,Samuel Ribeiro-Navarrete,Mihalis Giannakis,Mutaz M. Al-Debei,Denis Dennehy,Bhimaraya A. Metri,Dimitrios Buhalis,Christy M. K. Cheung,Kieran Conboy,Ronan Doyle,Ram Janam Dubey,Vincent Dutot,Reto Felix,Dinesh Goyal,Anders Gustafsson,Chris Hinsch,Ikram Jebabli,Marijn Janssen,Young-Gab Kim,Jooyoung Kim,Stefan Koos,David Kreps,Nir Kshetri,Vikram Kumar,Keng-Boon Ooi,Savvas Papagiannidis,Ilias O. Pappas,Ariana Polyviou,Sang-Min Park,Neeraj Pandey,Maciel M. Queiroz,Ramakrishnan Raman,Philipp A. Rauschnabel,A Ranade Shirish,Marianna Sigala,Konstantina Spanaki,Garry Wei-Han Tan,M. K. Tiwari,Giampaolo Viglia,Samuel Fosso Wamba +41 more
TL;DR: The potential socio-economic impact of a fully functional persistent cross-platform metaverse has been examined in detail by combining the informed narrative and multi-perspective approach from experts with varied disciplinary backgrounds as discussed by the authors .