Journal ArticleDOI
Workflow mining: a survey of issues and approaches
W.M.P. van der Aalst,B. F. van Dongen,Joachim Herbst,Laura Maruster,G. Schimm,A.J.M.M. Weijters +5 more
- Vol. 47, Iss: 2, pp 237-267
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TLDR
This paper introduces the concept of workflow mining and presents a common format for workflow logs, and discusses the most challenging problems and present some of the workflow mining approaches available today.Abstract:
Many of today's information systems are driven by explicit process models. Workflow management systems, but also ERP, CRM, SCM, and B2B, are configured on the basis of a workflow model specifying the order in which tasks need to be executed. Creating a workflow design is a complicated time-consuming process and typically there are discrepancies between the actual workflow processes and the processes as perceived by the management. To support the design of workflows, we propose the use of workflow mining. Starting point for workflow mining is a so-called "workflow log" containing information about the workflow process as it is actually being executed. In this paper, we introduce the concept of workflow mining and present a common format for workflow logs. Then we discuss the most challenging problems and present some of the workflow mining approaches available today.read more
Citations
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Proceedings ArticleDOI
ARTS: agent-oriented robust transactional system
TL;DR: The ARTS (Agent-oriented Robust Transactional System) model is presented, which applies transaction concepts to provide agent developers with high-level support for agent system robustness and reliability.
Patent
Monitor for an information technology system
Jeffrey Blight,Graham C. Charters,Amanda Elizabeth Chessell,Michael Friess,Pete Stretton,Vernon Maurice Green +5 more
TL;DR: In this article, the authors present a means of monitoring the progress of an IT implementation of a process or activity through a defined set of situation types and event objects corresponding to said situation types.
Dissertation
Software Trajectory Analysis: An empirically based method for automated software process discovery
TL;DR: The claim of this dissertation is that it is possible to discover recurrent behaviors off-line via systematic study of software artifacts, and the Software Trajectory Analysis framework provides an effective off- line approach to recurrent software process-characteristic behaviors discovery.
Book ChapterDOI
Discovering Structured Event Logs from Unstructured Audit Trails for Workflow Mining
TL;DR: This paper proposes a method to map these artifacts and content-based logs to structured logs so as to bridge the gap between the unstructured logs of real life situations and the status quo of workflow mining techniques.
Book ChapterDOI
Profiling of Web Services to Measure and Verify their Non-Functional Properties
TL;DR: The following chapter focuses on the problem of the proper definition of non-functional properties and methods that may be applied in order to estimate their values, and selected approaches to obtain values of nonfunctional properties are presented.
References
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Journal ArticleDOI
The application of Petri-nets to workflow management
TL;DR: This paper introduces workflow management as an application domain for Petri nets, presents state-of-the-art results with respect to the verification of workflows, and highlights some Petri-net-based workflow tools.
Book
Communicating and Mobile Systems: the Pi-Calculus
TL;DR: Communicating Systems: Behaviour of automata and Observation equivalence: theory, examples, and Discussion and related work Bibliography Index.
Journal ArticleDOI
Workflow Patterns
TL;DR: In this paper, the authors describe a number of workflow patterns addressing what they believe identify comprehensive workflow functionality and provide the basis for an in-depth comparison of commercial workflow management systems.
Book
Workflow Management: Models, Methods, and Systems
Wil vanderAalst,Kees M. van Hee +1 more
TL;DR: This book provides a basic overview of workflow terminology and organization, as well as detailed coverage of workflow modeling with Petri nets, to provide a comprehensive introduction to workflow management.