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Journal ArticleDOI

Workflow mining: a survey of issues and approaches

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TLDR
This paper introduces the concept of workflow mining and presents a common format for workflow logs, and discusses the most challenging problems and present some of the workflow mining approaches available today.
Abstract
Many of today's information systems are driven by explicit process models. Workflow management systems, but also ERP, CRM, SCM, and B2B, are configured on the basis of a workflow model specifying the order in which tasks need to be executed. Creating a workflow design is a complicated time-consuming process and typically there are discrepancies between the actual workflow processes and the processes as perceived by the management. To support the design of workflows, we propose the use of workflow mining. Starting point for workflow mining is a so-called "workflow log" containing information about the workflow process as it is actually being executed. In this paper, we introduce the concept of workflow mining and present a common format for workflow logs. Then we discuss the most challenging problems and present some of the workflow mining approaches available today.

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Citations
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Journal ArticleDOI

Process Mining of Event Logs in Auditing: Opportunities and Challenges

TL;DR: How process mining of event logs can add value to auditing, perhaps even to fundamentally transform it is considered.
Journal ArticleDOI

Mining system logs to learn error predictors: a case study of a telemetry system

TL;DR: This study discusses how to effectively mining sequences of logs and provide correct predictions and discusses the ability of three well-known support vector machines - multilayer perceptron, radial basis function and linear kernels - to fit and predict defective log sequences.
Book ChapterDOI

Probabilistic declarative process mining

TL;DR: This work presents an approach for the automatic discovery of knolwedge-based process models expressed by means of a probabilistic logic, starting from a set of process execution traces.
Journal ArticleDOI

Process-Mining-Based Workflow Model Fragmentation for Distributed Execution

TL;DR: Based on examination of the model resulting from process mining, it is demonstrated how to determine the minimum time to finish a workflow and how to partition the workflow in order to achieve efficient server usage.

Workflow support for the healthcare domain

RS Ronny Mans
TL;DR: This thesis focuses on augmenting existing WfMSs with calendar-based scheduling support and weakly-connected interacting lightweight workflows which can cope with different levels of granularity in organizational healthcare processes.
References
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Journal ArticleDOI

The application of Petri-nets to workflow management

TL;DR: This paper introduces workflow management as an application domain for Petri nets, presents state-of-the-art results with respect to the verification of workflows, and highlights some Petri-net-based workflow tools.
Book

Communicating and Mobile Systems: the Pi-Calculus

TL;DR: Communicating Systems: Behaviour of automata and Observation equivalence: theory, examples, and Discussion and related work Bibliography Index.
Journal ArticleDOI

Workflow Patterns

TL;DR: In this paper, the authors describe a number of workflow patterns addressing what they believe identify comprehensive workflow functionality and provide the basis for an in-depth comparison of commercial workflow management systems.
Book

Workflow Management: Models, Methods, and Systems

TL;DR: This book provides a basic overview of workflow terminology and organization, as well as detailed coverage of workflow modeling with Petri nets, to provide a comprehensive introduction to workflow management.
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