Journal ArticleDOI
Workflow mining: a survey of issues and approaches
W.M.P. van der Aalst,B. F. van Dongen,Joachim Herbst,Laura Maruster,G. Schimm,A.J.M.M. Weijters +5 more
- Vol. 47, Iss: 2, pp 237-267
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TLDR
This paper introduces the concept of workflow mining and presents a common format for workflow logs, and discusses the most challenging problems and present some of the workflow mining approaches available today.Abstract:
Many of today's information systems are driven by explicit process models. Workflow management systems, but also ERP, CRM, SCM, and B2B, are configured on the basis of a workflow model specifying the order in which tasks need to be executed. Creating a workflow design is a complicated time-consuming process and typically there are discrepancies between the actual workflow processes and the processes as perceived by the management. To support the design of workflows, we propose the use of workflow mining. Starting point for workflow mining is a so-called "workflow log" containing information about the workflow process as it is actually being executed. In this paper, we introduce the concept of workflow mining and present a common format for workflow logs. Then we discuss the most challenging problems and present some of the workflow mining approaches available today.read more
Citations
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Journal ArticleDOI
Process Mining of Event Logs in Auditing: Opportunities and Challenges
TL;DR: How process mining of event logs can add value to auditing, perhaps even to fundamentally transform it is considered.
Journal ArticleDOI
Mining system logs to learn error predictors: a case study of a telemetry system
TL;DR: This study discusses how to effectively mining sequences of logs and provide correct predictions and discusses the ability of three well-known support vector machines - multilayer perceptron, radial basis function and linear kernels - to fit and predict defective log sequences.
Book ChapterDOI
Probabilistic declarative process mining
TL;DR: This work presents an approach for the automatic discovery of knolwedge-based process models expressed by means of a probabilistic logic, starting from a set of process execution traces.
Journal ArticleDOI
Process-Mining-Based Workflow Model Fragmentation for Distributed Execution
TL;DR: Based on examination of the model resulting from process mining, it is demonstrated how to determine the minimum time to finish a workflow and how to partition the workflow in order to achieve efficient server usage.
Workflow support for the healthcare domain
TL;DR: This thesis focuses on augmenting existing WfMSs with calendar-based scheduling support and weakly-connected interacting lightweight workflows which can cope with different levels of granularity in organizational healthcare processes.
References
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Journal ArticleDOI
The application of Petri-nets to workflow management
TL;DR: This paper introduces workflow management as an application domain for Petri nets, presents state-of-the-art results with respect to the verification of workflows, and highlights some Petri-net-based workflow tools.
Book
Communicating and Mobile Systems: the Pi-Calculus
TL;DR: Communicating Systems: Behaviour of automata and Observation equivalence: theory, examples, and Discussion and related work Bibliography Index.
Journal ArticleDOI
Workflow Patterns
TL;DR: In this paper, the authors describe a number of workflow patterns addressing what they believe identify comprehensive workflow functionality and provide the basis for an in-depth comparison of commercial workflow management systems.
Book
Workflow Management: Models, Methods, and Systems
Wil vanderAalst,Kees M. van Hee +1 more
TL;DR: This book provides a basic overview of workflow terminology and organization, as well as detailed coverage of workflow modeling with Petri nets, to provide a comprehensive introduction to workflow management.