Journal ArticleDOI
Workflow mining: a survey of issues and approaches
W.M.P. van der Aalst,B. F. van Dongen,Joachim Herbst,Laura Maruster,G. Schimm,A.J.M.M. Weijters +5 more
- Vol. 47, Iss: 2, pp 237-267
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TLDR
This paper introduces the concept of workflow mining and presents a common format for workflow logs, and discusses the most challenging problems and present some of the workflow mining approaches available today.Abstract:
Many of today's information systems are driven by explicit process models. Workflow management systems, but also ERP, CRM, SCM, and B2B, are configured on the basis of a workflow model specifying the order in which tasks need to be executed. Creating a workflow design is a complicated time-consuming process and typically there are discrepancies between the actual workflow processes and the processes as perceived by the management. To support the design of workflows, we propose the use of workflow mining. Starting point for workflow mining is a so-called "workflow log" containing information about the workflow process as it is actually being executed. In this paper, we introduce the concept of workflow mining and present a common format for workflow logs. Then we discuss the most challenging problems and present some of the workflow mining approaches available today.read more
Citations
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Book ChapterDOI
Business process management: a survey
TL;DR: The acronyms in this domain are tried to demystify, the state-of-the-art technology is described, and it is argued that BPM could benefit from formal methods/languages.
Journal ArticleDOI
Conformance checking of processes based on monitoring real behavior
TL;DR: An incremental approach to check the conformance of a process model and an event log is proposed and a Conformance Checker has been implemented within the ProM framework and it has been evaluated using artificial and real-life event logs.
Book ChapterDOI
The prom framework: a new era in process mining tool support
B. F. van Dongen,A. K. A. de Medeiros,H. M. W. Verbeek,A.J.M.M. Weijters,W.M.P. van der Aalst +4 more
TL;DR: The ProM framework is introduced and an overview of the plug-ins that have been developed and is flexible with respect to the input and output format, and is also open enough to allow for the easy reuse of code during the implementation of new process mining ideas.
Journal ArticleDOI
Business process mining: An industrial application
W.M.P. van der Aalst,Hajo A. Reijers,A.J.M.M. Weijters,B. F. van Dongen,A. K. Alves De Medeiros,Minseok Song,H. M. W. Verbeek +6 more
TL;DR: This paper describes the application of process mining in one of the provincial offices of the Dutch National Public Works Department, responsible for the construction and maintenance of the road and water infrastructure.
Book ChapterDOI
Fuzzy mining: adaptive process simplification based on multi-perspective metrics
TL;DR: A new process mining approach is proposed that is configurable and allows for different faithfully simplifiedviews of a particular process, just like different roadmaps provide suitable abstractions of reality.
References
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Journal ArticleDOI
Ein Geschäftsprozessmanagement- Werkzeug der nächsten Generation - ADONIS: Konzeption und Anwendungen
TL;DR: Three application areas and its corresponding methods are presented: The integrated management of products and busi ness processes, the development of workflow applications and the model-based configura tion of standard software.
Book ChapterDOI
A Workflow Change Is a Workflow
Clarence A. Ellis,Karim Keddara +1 more
TL;DR: This chapter presents an overview of the work on modeling dynamic change within workflow systems, recently completed by the introduction of ML-DEWS, a Modeling Language to support Dynamic Evolution within Workflow Systems.
Book ChapterDOI
Process Miner - A Tool for Mining Process Schemes from Event-Based Data
TL;DR: The main features of the Process Miner tool are outlined and an insight into the theoretical background is given, which describes shortly its implementation and outlines its experimental evaluation.
Rediscovering workflow models from event-based data
TL;DR: The rediscovering technique proposed in this paper can deal with noise and can also be used to validate workflow processes by uncovering and measuring the discrepancies between prescriptive models and actual process executions.
Workflow mining: which processes can be rediscovered?
TL;DR: The theoretical results presented in this paper demonstrate that most practical workflow processes fit into the class of workflow processes which can be discovered and the tool MiMo supports the discovery of these processes.