Østfold University College

About: Østfold University College is a education organization based out in Halden, Norway. It is known for research contribution in the topics: Context (language use) & Health care. The organization has 438 authors who have published 1213 publications receiving 12510 citations. The organization is also known as: HiØ.

Personnel Performance Appraisal Coverage in ITIL, COBIT and CMMi: A Study from the Perspective of People-CMM

Abstract: Human capital is of paramount importance in the ICT industry. This paper analyses one of the elements which underlies effective management of human assets: performance assessment. This analysis uses the development of a common standard based on the tasks and processes outlined in People CMM, the standard in human resource management designed by the Software Engineering Institute. This framework is evaluated in different models related to IT Governance, such as COBIT and ITIL, as well as other related IT practices like CMMI for Development, CMMI for Acquisition, and CMMi-SVC. The results indicate that COBIT is the only framework that presents reliable coverage in relation to personnel performance assessment.

Coordination of services for dual diagnosis clients in the interface between specialist and community care.

Abstract: Purpose The aim of this article is to study the coordination of comprehensive services for clients with concurrent substance abuse and mental health disorders (dual diagnosis), which is a very complex client group. In order to achieve comprehensive care and treatment, the service providers need to cooperate and coordinate, but the questions here, are how this is done and how appropriate the coordination is. Data and methods Data were collected from group interviews during a 1-day workshop with clients, relatives, and employees from the various services involved. Results Information exchange between the services was generally in writing. Coordination between substance abuse and mental health services was experienced as fragmented. Employees had an unclear perception of the work and expertise of the other service providers involved. There were examples of disparity between the services a municipality could offer and client needs. A coordinator, if available, was emphasized by both clients and service providers as serving an important function in coordination and relationship building. Conclusion Predominantly written communication and unclear division of responsibilities and duties resulted in employees creating stereotypes of each other, both within specialist health services and between specialist and municipal health services. A coordinator was able to coordinate various inputs, often through informal contact, with a view to establishing appropriate services for individual clients. Coordination in interagency meeting points, such as "responsibility teams", was the most successful solution, but this will involve a greater degree of networking than is common today.

Relatives’ participation in everyday care in special care units for persons with dementia

Abstract: Background: Research concerning relatives' participation in the everyday care related to persons living in special care units for persons with dementia is limited.Research questions: To examine rel ...

Assessing Spoken EFL Without a Common Rating Scale

Abstract: This study investigated teacher cognition and behavior in a high-stakes, English as a Foreign Language (EFL) school context where no common rating scale exists. 24 EFL teachers at the upper seconda...