Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model
TLDR
This work presents and tests an anchoring and adjustment-based theoretical model of the determinants of system-specific perceived ease of use, and proposes control, intrinsic motivation, and emotion as anchors that determine early perceptions about the ease ofuse of a new system.Abstract:
Much previous research has established that perceived ease of use is an important factor influencing user acceptance and usage behavior of information technologies. However, very little research has been conducted to understand how that perception forms and changes over time. The current work presents and tests an anchoring and adjustment-based theoretical model of the determinants of system-specific perceived ease of use. The model proposes control (internal and external--conceptualized as computer self-efficacy and facilitating conditions, respectively), intrinsic motivation (conceptualized as computer playfulness), and emotion (conceptualized as computer anxiety) as anchors that determine early perceptions about the ease of use of a new system. With increasing experience, it is expected that system-specific perceived ease of use, while still anchored to the general beliefs regarding computers and computer use, will adjust to reflect objective usability, perceptions of external control specific to the new system environment, and system-specific perceived enjoyment. The proposed model was tested in three different organizations among 246 employees using three measurements taken over a three-month period. The proposed model was strongly supported at all points of measurement, and explained up to 60% of the variance in system-specific perceived ease of use, which is twice as much as our current understanding. Important theoretical and practical implications of these findings are discussed.read more
Citations
More filters
Applying the technology acceptance model to VR with people who are favorable to its use.
Manon Bertrand,Stéphane Bouchard +1 more
Journal ArticleDOI
Factors influencing Chinese youth consumers' acceptance of mobile marketing
TL;DR: In this article, a conceptual model of antecedent factors (including risk acceptance related to the mobile platform and personal attachment related to mobile devices) and marketing-related and value-based mobile activity related to acceptance of mobile marketing practice was developed for Chinese youth consumers.
Journal ArticleDOI
Should new online stores invest in social presence elements? The effect of social presence on initial trust formation
TL;DR: In this article, the impact of social presence, in its extreme form of online chat boxes, on initial trust formation for an online retailer was investigated and a structural equation model was tested using PLS-SEM (partial least square based structural equation modeling).
Journal ArticleDOI
Benefits of educational games as an introductory activity in industrial engineering education
Lynceo Falavigna Braghirolli,José Luis Duarte Ribeiro,Andreas Dittmar Weise,Morgana Pizzolato +3 more
TL;DR: This study evaluates the use of educational games as an introductory activity in the first year of undergraduate degree programs in industrial engineering, and shows that this activity motivated students to participate and to better understand the course content.
Journal ArticleDOI
Internet messaging: An examination of the impact of attitudinal, normative, and control belief systems
TL;DR: Intention to use had a significant influence on actual usage and Affiliation motivation was not significant and social belief had a negative impact on intention.
References
More filters
Journal ArticleDOI
The theory of planned behavior
TL;DR: Ajzen, 1985, 1987, this article reviewed the theory of planned behavior and some unresolved issues and concluded that the theory is well supported by empirical evidence and that intention to perform behaviors of different kinds can be predicted with high accuracy from attitudes toward the behavior, subjective norms, and perceived behavioral control; and these intentions, together with perceptions of behavioral control, account for considerable variance in actual behavior.
Perceived Usefulness, Perceived Ease of Use, and User
TL;DR: Regression analyses suggest that perceived ease of use may actually be a causal antecdent to perceived usefulness, as opposed to a parallel, direct determinant of system usage.
Journal ArticleDOI
Perceived usefulness, perceived ease of use, and user acceptance of information technology
TL;DR: In this article, the authors developed and validated new scales for two specific variables, perceived usefulness and perceived ease of use, which are hypothesized to be fundamental determinants of user acceptance.
Book
Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research
Martin Fishbein,Icek Ajzen +1 more
Book
Judgment Under Uncertainty: Heuristics and Biases
Amos Tversky,Daniel Kahneman +1 more
TL;DR: The authors described three heuristics that are employed in making judgements under uncertainty: representativeness, availability of instances or scenarios, and adjustment from an anchor, which is usually employed in numerical prediction when a relevant value is available.