Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model
TLDR
This work presents and tests an anchoring and adjustment-based theoretical model of the determinants of system-specific perceived ease of use, and proposes control, intrinsic motivation, and emotion as anchors that determine early perceptions about the ease ofuse of a new system.Abstract:
Much previous research has established that perceived ease of use is an important factor influencing user acceptance and usage behavior of information technologies. However, very little research has been conducted to understand how that perception forms and changes over time. The current work presents and tests an anchoring and adjustment-based theoretical model of the determinants of system-specific perceived ease of use. The model proposes control (internal and external--conceptualized as computer self-efficacy and facilitating conditions, respectively), intrinsic motivation (conceptualized as computer playfulness), and emotion (conceptualized as computer anxiety) as anchors that determine early perceptions about the ease of use of a new system. With increasing experience, it is expected that system-specific perceived ease of use, while still anchored to the general beliefs regarding computers and computer use, will adjust to reflect objective usability, perceptions of external control specific to the new system environment, and system-specific perceived enjoyment. The proposed model was tested in three different organizations among 246 employees using three measurements taken over a three-month period. The proposed model was strongly supported at all points of measurement, and explained up to 60% of the variance in system-specific perceived ease of use, which is twice as much as our current understanding. Important theoretical and practical implications of these findings are discussed.read more
Citations
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TL;DR: In this article, the authors explored the impact of perceived security and privacy on the intention to use Internet banking and used an extended version of the technology acceptance model (TAM) to examine the above perception.
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Toward an understanding of construction professionals' acceptance of mobile computing devices in South Korea: An extension of the technology acceptance model
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TL;DR: It is found that SNSs blur the boundary between work life and social life and that this boundary blurring creates positive emotions for the employees that use the system.
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A cross‐national investigation of an extended technology acceptance model in the online shopping context
TL;DR: In this article, a cross-national application of an extended technology acceptance model (TAM) in online shopping across the USA and China was tested for invariance, and used to investigate the effect of the TAM constructs on online purchase intentions and interrelationships among the constructs across the two samples.
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Factors influencing mobile services adoption: a brand‐equity perspective
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TL;DR: Regression analyses suggest that perceived ease of use may actually be a causal antecdent to perceived usefulness, as opposed to a parallel, direct determinant of system usage.
Journal ArticleDOI
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TL;DR: In this article, the authors developed and validated new scales for two specific variables, perceived usefulness and perceived ease of use, which are hypothesized to be fundamental determinants of user acceptance.
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